Wynyard Quarter Apartments by Urban Rest

Our booking was a nightmare. Hotels.com sent multiple cancellation emails at the last minute, only for the property to say it was an “admin error.” On arrival, the apartment was nothing like advertised, no water views, just a view into a noisy carpark (apartment was on level one above the carpark entrance). The bright lights from the carpark shined into the bedroom all night, and there was no privacy with missing curtains in the living area. The bedroom doors were extremely squeaky too, which woke the other person up if you needed the rest room. This was misleading vs the advertisement and very disappointing, especially for the price we paid. I tried to complain to Urban Rest too however had terrible customer service. Would not recommend booking here if you expect the quality shown online on their images. Urban Rest stated the images are only an “indication” of what you will get. If I had of known I would have booked somewhere else. Pictures attached of the apartment which faces into the carpark, and the bright light in the bedroom which was taken at nighttime. Location however was great and there is a fantastic cafe downstairs. It was close to everything in the city.

So good would love to stay again

Everything that was advertised and what the photos showed. Had a really nice stay thank you would certainly recommend

Great little apartment, easy parking and close to all Wynyard quarter has to offer.

This was a great place to stay. Walking distance to a range of restaurants and the property was immaculate.