What do past guests say about Surfside Beachfront Suites by Playa Caracol Resorts?

Surfside Beachfront Suites by Playa Caracol Resorts is well-known for its 清潔度, 房間舒適度, 服務與設施, as reviewed by verified Traveloka guests.

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Surfside Beachfront Suites by Playa Caracol Resorts

Name: Surfside Beachfront Suites by Playa Caracol Resorts
Address: Carr Bejuco-Punta Chame, Distrito Chame, Panamá Oeste, Panama, Carr Bejuco-Punta Chame, Panamá Oeste, Panama
Rating: 8.2

公寓式酒店

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8.2

/10

非常好

共 53 則評論

客人对住宿的评价

Rosemary

10.0

/ 10

Excellent customer service very friendly staff, the food at the restaurants were outstanding. The place was very clean and looked just like the add

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GLADYS

10.0

/ 10

We stayed in a two-bedroom apartment, and it was fantastic — spacious, beautifully maintained, and very comfortable. It had everything we needed and felt like a home away from home. The staff were incredibly friendly, welcoming, and always ready to help with a smile.

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Timothy

10.0

/ 10

Great, clean condo overlooking the pool and ocean. We didn't cook our meals, but used the restaurant on site. Staff was friendly and professional.

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在該地區

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Carr Bejuco-Punta Chame, Distrito Chame, Panamá Oeste, Panama

主要設施

游泳池

餐厅

24 小时前台

电梯

Surfside Beachfront Suites by Playa Caracol Resorts is a apartment is located at Chame. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Surfside Beachfront Suites by Playa Caracol Resorts周圍有什麼

Carr Bejuco-Punta Chame, Distrito Chame, Panamá Oeste, Panama

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General
Near the beach

Location
With a stay at Surfside Beachfront Suites by Playa Caracol Resorts in Punta Chame, you'll be near the beach, and 22.2 mi (35.8 km) from Coronado Mall and 22.3 mi (35.9 km) from Playa Malibú. This apartment is 23.5 mi (37.8 km) from Teta Beach and 23.6 mi (38 km) from Coronado Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Coronado Mall - 35.8 km / 22.2 mi
Playa Malibú - 35.9 km / 22.3 mi
Teta Beach - 37.8 km / 23.5 mi
Coronado Beach - 38 km / 23.6 mi
Los Cajones de Chame - 39.7 km / 24.7 mi
Kevin Castle - 41 km / 25.5 mi
La Ensenada Beach - 43.2 km / 26.8 mi
Campana Viewpoint - 44.5 km / 27.7 mi
Playa El Palmar - 45.4 km / 28.2 mi

The nearest airports are:
Balboa (BLB-Panama Pacifico Intl.) - 90.5 km / 56.3 mi
Panama City (PAC-Marcos A. Gelabert Intl.) - 96.8 km / 60.2 mi
Tocumen Intl. Airport (PTY) - 117.9 km / 73.3 mi

The preferred airport for Surfside Beachfront Suites by Playa Caracol Resorts is Tocumen Intl. Airport (PTY).

Business Facilities
Featured amenities include a 24-hour front desk and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the apartment's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.

Surfside Beachfront Suites by Playa Caracol Resorts所有設施

泳池

娛樂設施

健身中心

多功能廳

公共空間

食物和飲料

早餐
池畔酒吧
小吃店

要做的事情

室外游泳池

一般的

停車處

公共設施

無菸區
咖啡廳
電梯

飯店服務

迎賓飲料
24 小時前台接待

Surfside Beachfront Suites by Playa Caracol Resorts住宿政策及一般資訊

重要提示

計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

入住/退房時間

入住：

15:00 - 21:00

退房

前 12:00

Fee for full breakfast: approximately PAB 20 for adults and PAB 10 for children
Airport shuttle fee: PAB 160 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, Beach nearby, Contactless check-in is available

一般資訊

熱門設施	游泳池, 餐厅, 24 小时前台, 电梯
入住/退房時間	从 15:00 - 21:00 - 到 12:00
早餐供應狀況	是的，酒店有提供早餐的房間
Surfside Beachfront Suites by Playa Caracol Resorts的可用房間	18
另一設施在Surfside Beachfront Suites by Playa Caracol Resorts	早餐, 池畔酒吧, 小吃店, 室外游泳池, 停車處

Surfside Beachfront Suites by Playa Caracol Resorts常見問題

在Surfside Beachfront Suites by Playa Caracol Resorts有哪些可用設施？

這裡有頂級設施Surfside Beachfront Suites by Playa Caracol Resorts例如游泳池, 餐厅, 24 小时前台, 电梯 .（有些可能需要額外收費）

正常入住和退房時間是Surfside Beachfront Suites by Playa Caracol Resorts？

在Surfside Beachfront Suites by Playa Caracol Resorts的標準入住時間從15:00 - 21:00開始最晚退房時間為前 12:00

Surfside Beachfront Suites by Playa Caracol Resorts提供早餐嗎？

是的，Surfside Beachfront Suites by Playa Caracol Resorts提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。

What is the star rating of Surfside Beachfront Suites by Playa Caracol Resorts?

Surfside Beachfront Suites by Playa Caracol Resorts is a 3.5-star hotel.

How many rooms are available at Surfside Beachfront Suites by Playa Caracol Resorts?

Surfside Beachfront Suites by Playa Caracol Resorts has 18 rooms in total.

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整體評分與評論 Surfside Beachfront Suites by Playa Caracol Resorts

其他來源 (53)

8.2

非常好

來自 53 則評論

清潔度

8.8

房間舒適度

8.0

服務與設施

8.0

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旅行者評論 Surfside Beachfront Suites by Playa Caracol Resorts

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精選評論

Wei

與兒童同行

10.0

/10

16 幾週前評論

Expedia Group verified review

Good place. Worth the price

Rosemary

與兒童同行

10.0

/10

17 幾週前評論

Expedia Group verified review

Excellent customer service very friendly staff, the food at the restaurants were outstanding. The place was very clean and looked just like the add

Patricia

與伴侶同行

8.0

/10

19 幾週前評論

Expedia Group verified review

Clean nice view.

Arturo

與兒童同行

10.0

/10

24 幾週前評論

Expedia Group verified review

Great place

Solomon

與伴侶同行

10.0

/10

29 幾週前評論

Expedia Group verified review

Love this trip your own private paradise we are definitely going again

Fabian

10.0

/10

31 幾週前評論

Expedia Group verified review

Very clean, nice view front beach pet friendly property!

Keely

與親友同行家庭

8.0

/10

32 幾週前評論

Hotels.com verified review

Address was not correct. The view from the room was beautiful. The beds were very comfortable and the room was clean. The kitchen had the bare minimum. We bought a knife because the only knife provided was very dull. No bake ware that was gas oven safe so we bought tinfoil to bake in. The pans are not proper for a gas stove & the cooking utensils were plastic so again not ideal for gas stove. We had to buy salt and pepper & dish soap as the soap provided was VERY watered down and did not suds when washing the dishes. We also had to buy our own laundry soap & bounce sheets. The beach was very nice to walk in the morning & at sunset. However on our first day we left our beach bag on the beach chairs not even 10 ft from the pool. Lots of staff around, the massage ladies & the life guard.. went for a walk down to the water and back, moved our bags to the pool chairs on the deck, swam for an hour & returned to the room only to find ALL 4 of my hubbys credit cards had been stolen from his wallet that was inside the beach bag. We informed staff, the told us they would look into it: 2 cameras faced the places we left our bag.. we were told later the camera didn’t see anything and that staff would “ look in the sand because they probably fell out” … $700 worth of charges later that was clearly not the case. Next day 1 of the 2 cameras was missing & the life guard never returned. The place has facial recognition to get into the gate… so keep your valuables close. Breakfast was great.

Kris

6.0

/10

33 幾週前評論

Hotels.com verified review

The staff by the pool were not friendly they did not maintain the tiles nor the trash that people would leave behind would not come and check on you at all

GLADYS

家庭

10.0

/10

35 幾週前評論

Expedia Group verified review

vielka

與親友同行家庭

6.0

/10

40 幾週前評論

Hotels.com verified review

La habitación excelente, salvo que una almohada de cama tenía hongo en la funda, espaciosa y cómoda. Lo informan en el contrato que nos hacen firmar, pero una carretera tan en malas condiciones te hace pensar en ir a la propiedad. Recepción no maneja bien los check in, nos ofrecieron un mini menú escrito en una hojita de 2x 2 pulgadas, y muy deficiente estaba la comida,sobre todo x los precios y no estaba a la altura, el personal que mantiene las áreas comunes muy amables y sí que mantienen todo en orden y limpio. Aunque nos gustó la propiedad, lo pensaría más de dos veces antes de regresar.

Jorge

與親友同行與朋友同行

8.0

/10

41 幾週前評論

Hotels.com verified review

La vía del acceso al hotel está en muy mal estado hay 13 km que uno tiene que recorrer a menos de 10 km/h y en un rústico porque sino puedes dañar el auto o desinflar una llanta.

allan

8.0

/10

42 幾週前評論

Expedia Group verified review

Es una muy buena opción el lugar es lindo y muy bien acondicionado el apartamento. Solo aconsejo explicar mejor lo de limpieza y por ejemplo botar basura donde hacerlo, ya que solo tienen una recepción y si uno pregunta es como : usted está en apartamento es diferente pero no explican nada.

Timothy

閒暇

10.0

/10

45 幾週前評論

Expedia Group verified review

Great, clean condo overlooking the pool and ocean. We didn't cook our meals, but used the restaurant on site. Staff was friendly and professional.

Guillermo

與親友同行家庭

4.0

/10

60 幾週前評論

Hotels.com verified review

The Property is amazing, the staff is clueless. Our reservation was not showing in their system, has to wait more than an hour. They were stubborn about the fact that the reservation didn't show up, telling me I didn't pay for it and that I had to pay it again. I stood my ground and magically the reservation appeared on the system. Really concerning....

Alfred.

閒暇與朋友同行

8.0

/10

71 幾週前評論

Expedia Group verified review

Property is great. The road is not good and its isolated no other activities nearby. But it so nice and reasonable I would stay there again.

jaime

閒暇與伴侶同行

6.0

/10

75 幾週前評論

Expedia Group verified review

Hay un gym y el acceso es restringido para los que reservamos por Expidia .. Las vías para llegar al hotel HORRIBLES . Pueden mejorar a nivel de servicio

Dimitra

閒暇與伴侶同行

6.0

/10

76 幾週前評論

Expedia Group verified review

No tenía TV en las habitaciones. No había detergentes, servilletas, papel toalla. Y tienen que checkers bien los inodoros…

Piergiorgio

閒暇與伴侶同行

6.0

/10

85 幾週前評論

Expedia Group verified review

Dopo una iniziale attesa non dovuta peraltro alla strurttura ma alla agenzia che ci aveva venduto il pacchetto, abbiamo optato per ripagare da zero il soggiorno con la speranza che poi ci venisse rimborsato. I due addetti alla prenotazione sono stati molto gentili e veloci. Bella camera con vista mare e piscine. Nuova secondo noi. Catena Radisson. Unico neo, con poca gente in casa non c'era la colazione a buffet ma con tre opzioni a scelta: opzioni molto scarse e poco assortite.

Alejandro

閒暇家庭

8.0

/10

93 幾週前評論

Expedia Group verified review

La propiedad estuvo bien, lo que no estuvo bien fue que al llegar no tenian en cuenta mi reserva. Se la arreglaron como pudieron, pero no me dieron lo que pedi.

Grace

與親友同行家庭

2.0

/10

102 幾週前評論

Hotels.com verified review

Mi experiencia fue realmente decepcionante. Hice dos reservaciones con un mes de antelación, pagadas con anticipación, y al llegar a las 5 p.m., me informaron que la propiedad estaba sobrevendida. No ofrecieron solución, compensación alguna, y únicamente proponían devolver el dinero en 20 días, a pesar de que ya había indicado que, debido a un problema de espalda, no podía manejar de regreso. La única alternativa que me daban era una propiedad más pequeña, donde no cabíamos, y sin beneficio adicional. La propiedad que alquilamos estaba cerrada y sin utilizar, y en su lugar, nos asignaron dos que estaban completamente sucias. Finalmente, a las 9:30 p.m., nos reubicaron en una propiedad frente al mar, aunque con menos camas que la reservada. La logística y el servicio al cliente fueron pésimos. Perdimos más de cuatro horas en este proceso, y no tuvimos otra opción que quedarnos. Nunca recibí una notificación sobre mi reserva, y al intentar contactarlos, no pude, ya que no proporcionan teléfono de contacto en la plataforma. Es una lástima, porque el lugar es hermoso y tiene buenas instalaciones, pero no recomendaría reservar directamente con Playacaracol Residences. Fue una experiencia realmente mala y con un pésimo servicio al cliente.

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