Fairmont Doha

All staffs are very helpful.

There was a private event at the hotel when we arrived. We therefore felt completely ignored and it took a very long time to check in.

お部屋も接客も素晴らしかったですが、 2階だったせいか 建物が古いので仕方ないのかもしれませんが 夜部屋中油臭くて残念でした。 部屋の前がスタッフルームだったのでドアを閉める音も一晩中うるさかったです と

THE BEST HOTEL IN THE WORLD!

Having debated for weeks on whether to stay at The Fairmont or the Mandarin Oriental, I made the ill decision of picking The Fairmont. From the get go, service was extremely slow and concierge were uninviting. The room had a wow factor when first entering, however a lot of the amenities were gimmicky and didn’t work properly. The iPad that controlled the lighting was unresponsive and the control pad for the bidet didn’t work. The shower pressure was low and so was the toilet spray. The tv for the bathtub was also slow and unresponsive and required a technician to come out to turn it on. Having called concierge for assistance, they not only didn’t respond to follow up calls as to the whereabouts of the technician, but made us wait 20 minutes for a knock on the door. Once the technician came, he seemed inept to carry out his role, as it took him an additional 20 minutes to turn the tv and sound on. At which point my bath had cooled and subsequently lost its allure. Having spoken to concierge the following day, they lacked empathy and didn’t provide any consolation. This stay was the second half of my trip to Qatar. The first being at Al Messila Luxury Resort and Spa, which I must say surpassed my expectations. Considering the price point I assumed that the latter part of my trip at The Fairmont would be my favourite but unfortunately that is far from reality.

We do enjoy staying at the Fairmont, this is now our second stay. The massage received was excellent and very relaxing, unfortunately the men's spa pool is closed currently which was a shame. We experienced a cleanliness issue in the bathroom, front office was made aware and an apology was given/corrected.

Amazing hotel. The staff are wonderful and went above and beyond to make sure my birthday was special!

Manque de bar. Moquette à rénover

Nice place

Todo en general estaba a un nivel 5 estrellas limpieza servicio atención gastronomía nada que se pueda critucar

Yes

Unfortunately my uncle passed away and i was not able to stay the second night. I was hoping to refund the second night

Everything perfect

The hotel is very old and worn out, and there is no comfort at all. The air conditioner is very noisy but does not cool properly. The service is extremely bad with a lot of delays — we requested items and no one delivered them until the next day. I was staying at this hotel for relaxation, but I was not comfortable at all. Unfortunately, it was a very bad experience.

Staff attendance exceptional, can not fault

i spent time until i choose room as i paid 100 QR extra to get room with balcony

Amazing

Clean room , great staff and amazing amenties

Wonderful experience. Really appreciate everything the whole staff did for us. 5 stars in every aspect. Especially Suliman, in the lobby he really made our stay special.

Staff were very engaged