Heritage Collection on Chinatown - Mobile App Check-In

This property is located in a busy area and guests may experience noise. Please inform Heritage Collection on Chinatown - Mobile App Check-In in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. This property will not accommodate hen, stag or similar parties. A damage deposit of SGD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions. Guests are required to present the credit card used to make the reservation, upon arrival. The property reserves the right to request for full payment or cancel the booking, should the guest fail to do so. The property is located in a building with no elevator. From 28 February 2022, Heritage Collection on Chinatown will be activating its mobile self check-in process! Here are some important information to note before you book: -All staying guests must have a valid credit/debit card to be issued a mobile key. -A valid passport is required to complete your pre-arrival registration form and for verification upon check-in. -Complete check in process will be shared via email upon completing your booking. The property only accepts Passport ID as a valid identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This is a non-smoking premise. A fine of SGD1000 will be imposed on the guest should the guest be found smoking. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided. The payable total price may be increased by 1% due to the GST increase in 2024.