Artplatinum Suites & Apartments

Nous avons réservé pour deux nuits. Le ménage ne semble pas être fait correctement. Nous avons dépliés le canapé lit les draps étaient sales. Nous l’avons signalé au réceptionniste qui nous a dit apporté de nouveau draps que nous avons dû changer nous-mêmes (le matelas laisse à désirer. Le pommeau de douche était scotché.

Tout parfait

Property was lovely and very clean and well equipped, good communication regarding codes to get in, lovely quiet area with beaches and restaurants near by. Buses are regular and cheap going both ways to Benalmadena and Fuengerola. Supermarket just up the road and pharmacy. Would definitely stay here again.

Très décevant. Nous avons quitté l’appartement après une nuit seulement au lieu de 4. Le ménage avait été baclé. Nous avons dormi dans des draps souillés. J’ai demandé un complément de ménage le lendemain mais personne n’est venu. Beaucoup de fourmis.

Great stay. Responsive host. I'd recommend it.

Excellent communication! Very nice apartment, clean and comfortable. Position is not top.

Attendez-vous à une expérience. Il s'agit d'un hôtel sans réception. Vous arrivez et vous partez de manière autonome. La seule présence humaine est une femme de chambre qui ne parle que l'espagnol. En cas de problème, ne cherchez pas un numéro de téléphone dans le hall, il faut fouiller dans vos mails. Sinon, armez-vous de patience et envoyez un message à un dénommé Estebàn. Que se passe-t-il si l'urgence arrive en pleine nuit ? Je n'ai pas testé. A part cela, l'hôtel est propre et bien situé. Mais attention, il est très bruyant durant la journée en raison de la forte circulation automobile devant l'immeuble.

The apartment was very cozy and comfortable. The wifi wasn't fast enough. I couldn't lower the volume at TV.

The property enjoys an exceptional location, just a 5-minute walk from the beach, bars, and vibrant local scene. A large Mercadona supermarket is only 2 minutes away on foot. Street parking is free, and we always found a spot. The building is well-maintained and clean, with most staff being friendly and helpful. The rooftop pool area is stunning, offering breathtaking sea views. The apartment itself is spacious, featuring a large bathroom and a generous terrace with sea views. The twin beds are comfortable. However, there were some issues: • The beds have wheels, causing them to move constantly, and I often lost my pillow during the night. • The plates were dirty, so I started my holiday washing dishes. • There was no kettle for tea or alternative coffee options, only a Nespresso machine with three pods provided. • The fridge light flickered, which was irritating to the eyes. • The TV didn’t work properly, requiring my husband to tinker with it. • Stained walls were visually unappealing. • No sanitary bags were provided by the bidet, and the hand soap was harsh on my skin. • One morning, while enjoying coffee on the terrace, I was unexpectedly drenched by water from a cleaner on the third floor. Despite shouting to stop, they didn’t hear, and it happened again. An hour later, after changing clothes, another cleaner brushed dust and plant leaves onto me from the second floor. I had to contact management to address this, though they responded promptly.

Happy to have chosen this accommodation. Quiet, clean, local to beaches, supermarket, restaurants, buses, and staff very responsive and helpful via Whats App.

Vi hadde en rolig fin uke på dette hotellet. Herlig med egen terrasse med solsenger. Vi fikk fin oppfølging fra personalet i resepsjonen, som ordnet alt vi lurte på. F.eks. ny håndklær, god hjelp og info da strømmen gikk i hele Spania, og transport til flyplassen. Tusen takk for oss.

A la llegada hemos usado el sofá cama (éramos cuatro alojados) y las sábanas sucias (con pelos) se notaba que había sido usado y no habían cambiado sus sábanas. Comunicado al responsable por mensaje (no hay recepción), tardó más de 10 horas en contestar, solamente que se lo dirá al personal de limpieza para que “tengan más cuidado”, así pasamos las tres noches. Nunca me habían respondido y tratado así, sin solucionar un problema

Communication was done by WhatsApp with the site manager which was very convenient and replies were prompt. A well fitted out kitchen for a short stay, but no tea towels. Great bathroom, great balcony with a sea view to the left. Restaurants and supermarket were nearby.

Absolutely beautiful, spotless apartments. The most comfortable beds. Amazing views. Pool area perfect, with good quality sun loungers. Bus stop outside. Beautiful views. Fabulous restaurants on your doorstep. Mercadona just a little walk up the hill. Our host Juande was amazing. The communication between host and client was seamless. I would highly recommend and I will most definately stay again.

4th stay here and it never fails to impress. Great communication and accommodation

Very good hotel.

Eazy chek in

The property was immaculately clean and quiet. The problem with this was that theres no kettle no toaster and no microwave. There was a coffee maker and was told to use that for boiling water for hot drinks. I did this but the water isnt hot enough for the likes of a cup of tea. I think these things are vital for self catering whe you are looking after yourself.

The stove and microwave combine,very weird you have to go on your knees to operate the microwave,nightstand lamp don’t work and also find cockroaches.

Excellent room, staff is very friendly and helpful. Close to supermarket, beach and restaurants