Ramada Graand Swiss Sukhumvit 11

clean, big room, cozy

It will be Better if can choose mattress , bed mattress is too soft

Great location, walking to BTS Nana Station within 3min. Room is big and comfortable. One negative that I like to point out is the shower glass door is not fully secured, so when taking shower the water is keep coming off into the bathroom floor.

房間很大很舒服，早餐環境很棒，附近生活機能很好，以飯店為中心去那裡都方便，性價比高，下次還會再入住⋯

房間很大很舒服，早餐環境很棒，附近生活機能很好，以飯店為中心去那裡都方便，下次還會再入住⋯

Great location , convenient for go out , only Bed mattress too soft , suggest replace with plush mattress will be perfect

Upon entering the room, I was immediately greeted by a strong pungent alcoholic smell, presumably from the cleanser or fragrance used. To my disappointment, the room proved to be dirty and infested with insects. Mosquitoes were flying around, and I discovered dead insects on the floor and even on the bed. Furthermore, the headboard was peeling off and clumsily glued back together. Despite booking a giant-size bed, I was provided with two single beds merged together, leaving an uncomfortable gap. Additionally, there were instances of paint peeling on the walls and ceiling, with the bathroom ceiling exhibiting signs of mold. My experience was further marred by the incessant noise emanating from a bar located beneath my room, disrupting my sleep every night. Moreover, the hot water in the shower failed to function properly. When I approached the reception to address these issues and request a room change, I was informed that the hotel was fully booked with no available rooms. However, no further action or communication was initiated by the hotel until 9:30 pm on the third day after I complained that dead insects throughout the room, including on the pillow even after the housekeeping. However, I declined the offer due to my imminent departure in the morning. I am disappointed by the slow response time and perceived lack of attentiveness to guest requests. I am disappointed by the poor room quaility, slow response time and lack of attentiveness to guest requests.

兩個月前仲裝修緊 吾太滿意 隔左兩個月再黎 裝修完 乾淨整潔左好多 今次住9樓 非常滿意

酒店坐落紅燈區，比較髒和嘈吵；第一天房間有異味很難受，幸好第二天氣味消失。酒店很近NaNa bts站十分方便; 樓下食肆很多24小時營業，晚上肚餓不怕沒東西吃

酒店交通非常方便，距離Nana站只五分鐘步程內，但正門較難搵，房間空間非常足夠但設計比較舊式，電掣未有usb插頭，燈制開關亦要每個獨立按鈕，對比新酒店有點不便，附近有餐廳及很多按摩店，入夜後亦多酒吧。

環境污糟，工程還在進行中， 沐浴設備差劣

Location is good

除左床有蟻之外 酒店環境都好好 近bts 近商場

欠清潔，check in 時，仲未執房，還叫和人share room

地理位置優越

Can’t locate the hotel on Google map

位置近地鐵站，但附近環境比較差，自助早餐選擇少，但比較少內地旅客

很棒的房間

位於酒吧區，環境比較嘈吵，晚上會聽到音樂聲。 酒店早餐只能説對得上它的酒店價位。 還有，酒店步行數分鐘已到Bts Nana station，挺方便的。 整體不錯:)

這次比較不滿意是行李服務員幫我們叫的士時應該沒說清楚去哪個機場，我們已經在他叫車前給航班資料他看，結果的士送了我們去另一機場，讓我們差點趕不上飛機和多花了再坐的士去正確機場的費用