The Reef

每位員工服務貼心及友善,熱心幚忙解答問題。房間簡潔。由酒店往步行街只需數分鐘路程

I lose my Havainas in the last morning there, all the shoes can't wear to indoor, only take off on the hall. So I respect rules. But the manager she didn't want to help me and her shouted to me, she said:” It's my problems not her, everybody here, she don't know who's wear and her and she's staff have no eyes to check everywhere.” And I said: “So it's my problems? You say put all the shoes outside and now it was losing, you don't need to have responsibility to help?” She said:”You can go to police officer by yourself, and she doesn't need to go with me, if polices think it's their fault they will come to check!” Everybody knows Thailand's polices process very slowly! She didn’t want to reparation to me, she said just a shoes! But for me, I just bought it 9 days it's a new one. I have no shoes to back Bangkok tomorrow. Whatever, I already wrote the bad review in Tripadvisor! And she knew it, she changed her attitude really quickly.Stole flip flops is not a big problem. I'm not a mean person. Maybe she talked to me politely and deal with this thing kindly, I could understand.I’m just a guest to visit there. Who like to have a dispute? If I didn't fight for my rights, who did? However, this is a great hotel which is clean and comfortable and others people are kind. I'll go to the hotel again. Yet, the manager should change other person or her personality/attitude. Otherwise, a nice hotel due to this manager and then everything mess up!

Rooms are clean and comfortable. The only problem is that the shared bathroom & toilet isn't very clean.

This place is amazing! Right in the heart of things but it feels like a little oasis from the craziness of walking street. There’s so much greenery wrapping around the cafe, it feels like a jungle. The food and drinks are fantastic and the staff are really attentive and kind. Welcome mango smoothie when we arrived was a lovely surprise and just what we needed. They let us leave our bags by reception since we arrived on the island too early to check in. The breakky menu is very Aussie friendly with eggs and bacon etc. Theres even a little library and lounge area which is open to the island breeze and surrounded by glorious bright green creeping plants, a great place to take 5 and get your bearings. The rooms are cleverly laid out with complimentary water and huge comfy beds with air con and a nice clean bathroom. THANK YOU TO THE REEF HOTEL STAFF ❤️

Bra hotel centralt på Kho Lipe

Bra frukost! Härlig miljö och väldigt nära walking street men du slipper ändå lite ljud. Vi hade en kackelacka som smet in genom fönstret vid duschen. Hårdsäng men funkar för några nätter. Bra dusch.

Nice rooms, wel maintained property, staff is friendly, enough space to lounge comfortably

The breakfast is delicious. It is a menu type breakfast rather than buffet so it tastes fresh and there is a wide selection of food. The hotel is based next to walking street and walking distance to both pattaya beach and sunrise beach. Bed is huge and very comfortable. Great service from staff

Stayed two nights. The room is super old and run down. The bathroom door didn’t close. There was no handsoap in my bathroom and no small towels. The bed was rock hard. Found a cockroach in my bathroom and the room was full of mosquitos :( The breakfast was amazing, so good! The staff was polite and nice, they helped me with the cockroach. Unfortunately I couldn’t get in contact with them through their emergency line. The hotel has a garden/jungle vibe so if you, like me, don’t like insects etc I wouldn’t stay here.

Wir waren vollumfänglich zufrieden aber das inbegriffene Frühstück hat uns vollkommen umgehauen. Das war wirklich wahnsinnig gut! Wir würden wieder buchen. :)

Stayed for 5 nights. Breakfast was awesome. Staff were super helpful. Stayed in a garden room. Very clean. Great location. 5 min from Sunrise beach. 5 min from walking street. Would recommend.

Rummet var litet tyvärr men dom håller på renoverar alla rummen och då tror jag verkligen det kommer bli fint !! Hela atmosfären var topp och deras kafeteria var 100% Frukosten är något som slår all annan i koh lipe, fint upplagt och underbara smaker

We loved our stay here, perfect location for exploring the island and everything in walking distance. Quiet at night, had air con, safe, fridge. Bed maybe too hard for many people and pillow very firm. TV in rooms didn’t work (Why bother having a tv then? News channel would be good) but you could watch a dvd. We made a mistake whilst booking and they kindly accommodated us and we really appreciated this customer service. It’s a cute little place. Breakfast is the best we’ve ever had at a hotel which is served in the gorgeous cafe/restaurant next door, Mojo’s. every dish is beautifully presented and tastes amazing! We also had lunch here. Great find!

Et skønt sted. Det fungerer godt med afhentning ved stranden når man kommer. Dejlig rent og lyst værelse med balkon. Skøn morgenmad. Sødt personale.

Fantastiskt prisvärt boende med en fantastiskt trevlig och hjälpsam personal. Väldigt bra frukost, snabb service även där. Fräsch toalett och duschen hade varmvatten. AC i rummet som fungerade bra. Gratis vatten dagligen vilket var mycket uppskattat. Skulle absolut bo här igen.

Great location, comfortable and spacious bedrooms and bathrooms, attentive service, very good breakfasts.

맛있는 조식. 식물이 가득한 분위기. 편리한 위치 모두 만족스러웠습니다. 재방문해도 다시 머물 의향이 있습니다.

Der Service ist sehr gut, die Zimmer sind vernünftig gross und sauber, das Bett gross und bequem. Leider war dies auch alles was uns gefallen hat und wir können die durchweg positiven Bewertungen gar nicht nachvollziehen. Das Hotel hat scheinbar ein Abwasserproblem und somit hat man vor allem im Badezimmer einen stetigen Geruch von fauligem Wasser, der auch im Zimmer zu riechen ist. Das schlimmste ist jedoch, das das Hotel direkt neben einem stark befahrenen Weg liegt auf dem ab 6:30 Uhr morgens alle 15 Sekunden ein laut knatterndes Motorrad vorbeifährt. An schlafen ist dann nicht mehr zu denken. Die Wände des Zimmers sind leider sehr dünn, so dass wir zudem auch unsere Nachbarn vor dem Zimmer sehr laut gehört haben. Für uns war das alles nach 2 Nächten zu viel, dass wir obwohl für 4 Nächte gebucht hatten, vorzeitig ausgecheckt haben und uns ein ruhigeres Hotel am Strand gesucht haben.

Close to walking street etc but far enough away to be quiet. Friendly helpful staff. Excellent breakfast.

Bella struttura, molto curata negli arredi, nei servizi e nella ristorazione. Ottimo rapporto qualità/prezzo, a due passi dal centro ma molto silenziosa. Unica pecca, l'impossibilità di aprire le finestre nelle stanze al piano terra.