Ottoman Time Hotel

1 week ago before my arrival, I called the hotel to help me booked the pick-up service because I will arrive in the midnight. I even double confirmed with them by e-mail. However, nobody came to pick me up, so I had to take taxi to go to the hotel by myself. When I arrived it was already 1:30AM. I was super tired and had to get up early the next day to catch a ferry, so all I wanted was to go to bed as soon as possible. But the hotel told me all room were full! He said it must be a system problem, but I guess it was just over booked. I asked for refund, but he said he will help me find a room to sleep. I waited 30 mins and then I found out "a room to sleep" means his apartment!!(He lives with his brother, not alone...So you could imagine it's not safe for a single girl.) I was totally upset but he insisted that he can't give money back to me. He went to a hotel next to them to ask if they have room available, where looks poor and much cheaper than this hotel. Anyway, it was full as well. He didn't try to ask other hotels, he let me sit outside of their lobby until morning. After several times of negotiation, finally he agreed to give refund to me. But he would give back only 65% of my money because they still have to pay the commission to the booking website. But overbooking is totally not my fault, why would I pay for that!? In the end, I only got 50TL, which is much less than 65% that he promised because they don't have enough euros....I totally don't recommend this hotel!

Sehr schmutzig schrecklich

Small place.

als wir antraten hieß es, dass alle Zimmer belegt sind obwohl wir Wochen davor gebucht haben. Schließlich wurden wir zur einer Bruchbude außerhalb des Hotels gebracht, wo niemand war außer wir. Das Zimmer wurde nie gereinigt, hatten teilweise keine Elektrizität und frische Handtücher, Toilettenpapier wurden ebenso nicht vorbei gebracht. Zu Beginn hieß es, dass wir nur eine Nacht in der Wohnung übernachten müssen aber dem war leider nicht so. Das Frühstück war ungenügend und das Personal unfreundlich. Nie wieder! Das Hotel ist überhaupt nicht empfehlenswert.

Otel bizi evlilik cüzdanı sormadan kabul etti. Sabahın köründe kapıları çalıp telefonla arayıp kaba bir şekilde rahatsız edip otelden çıkardı. Bu kadar saygısız ve kaba bir işletme görmedim. İstanbulda yurt içinde yurt dışında bir sürü seyahatim var. Bir çok otelde kaldım bu kadar kötüsünü görmemiştim. Özellikle sahibi kimse adını bilmiyorum oda bize oldukça saygısız davrandı. Kısacası kendileri kabul edip, saygısızca bizi çıkardılar. Otel pis, odalar pis ve gürültülü asla tavsiye etmem.

Resimlere aldanmayin. Başka otelin resmi. Resimdeki ki oteli sorduğum da. Eski isminiz diyorlar. Asansör sürekli lağım kokuyor. Resimdeki otelde kalmak istiyorum dedim. Yer yok dendi ve çıkışa yapabilirsiniz dendi. ukala konuşma yapıldı

it was a v pleasant stay & the staff is very co-operative. My request for early check in was granted & it was a v nice experience.

When we arrived to the hotel the staff told is that we don’t have reservation and no money back when we argue than they found my name on the computer they took us to another place outside the hotel which was in a bad condition hard to breath and toilet smells soooo bad no lift it was absolutely disgusting experience will never recommend it to anyone at all

Insgesamt war das Hotel für den Preis ganz gut. Man sollte natürlich nicht so viel erwarten. Aber Klimaanlage hat funktioniert, Bett war bequem, Dusche hat funktioniert.

Ich würde das nächste Mal ein andres Hotel nehmen. Es ist leider nicht wie erwartet gewesen, vorallem wegen der Sauberkeit..

Otelin adı değişmiş. Bulmak için biraz uğraştık. Tek kişilik odalar biraz küçük ama gayet temizdi.

It had been a while since I had traveled on my own and from the moment I stepped into the Historial Hotel (now called Ottoman Hotel), I felt right at home. It is located in very convenient and central street in Sultanahmet (the historical heart of Istanbul) and it has a nice mix of locals and tourists alike. The rooms are quaint and if you grab a double room, you get a little balcony where you can witness all the wonderful street activity or have the sun splash & warm your face in the morning. The roof is equipped with an amazing terrace where you can see this magnificent city in full and hear the beautiful Azan call to prayer throughout the day, it's a very spiritual experience. Besides the great logistics of the hotel, the staff is what gives this place authenticity and heart. They are warm, welcoming, and generous. They offer their hearts and open your mind to all the possibilities of this beautiful Middle Eastern / European culture and really share the best of what they have to offer. I felt like I was at home with Sevim, Engin, Saadiq, and Ibrahim - we sat together, we laughed together, we learned from one another, and they reminded me of all the beauty that there is in the Middle East and its people - a region with troubles, but with people who have deep hearts and wise words. Stay here and you'll have found a home and a family in Istanbul, I know I did :-). I left Istanbul full of life and love, thank you.

Very helpful staff and heart of old Town!!

The hotel staff was friendly and helpful, but the hotel was in bad conditions: the lift wasn’t working (my suitcase weighted close to 30 kg) and every morning we had to climb up 5 flights of narrow stairs (mostly in the dark) to reach the breakfast room. The boiler in our flat was leaking and there was a puddle in one of the rooms.

Water went off every night on a daily basis!!!!!! no cleaning service as should be ! And i did reserve with breakfast everything said so but the people at the hotel decided that im not allowed for breakfast unless i pay for it !!!!!

its a private property they tried to be named a hotel but it is not they need a lot of improvements.

I enjoyed my staf at Historial. For a 2-star hotel the hotel was a real value for money. Free wifi was excellent, TV, shower, great breakfast and excellent location -just 5 minutes to Grand Bazaar. The staf was excellent and very friendly.

Pieni hotelli vanhassa kaupungin osassa. Ympärillä vain paikallisia, turisteja ei juuri näkynyt. Hyvät liikenneyhteydet. Sininen moskeija, basaari yms. kävelymatkan päässä.

Alles gut, man sollte nie vergessen, das man hier ein 2 Sterne Hotel gebucht hat, und keins mit 5 Sternen. Es ist sauber und das Personal ist nett und behebt alle Kleinigkeiten direkt und schnell. Frühstück ist ausreichend, die Dachterasse ist klasse! Die Zimmerausstattung ist ebenfalls ausreichend und die Lage zum Essen und nah sehr zentral zum Shopping. Trotz zentral ruhig gelegen. Auf jeden Fall werden wie das Hotel wieder buchen!!!

Good place to stay for the price but rooms were a bit small, and at breakfast we would have liked a wider variety of foods. Beautiful view from the terrace all the same