西佳雪松套房酒店

The cleanest hotel I have ever been in my life wonderful experience on the front desk. The rooms are bigger than what I was expecting under normal will be.

Yes

Ery nice first desk lady..made my day

Thank you

Clean motel room. Quiet area. It smelled liked smoke but that was from a guy chainsmoking near the staircase so All the A/C units are sucking it in. Not the hotels fault 1 guy doesnt have common decency.. Would stay again. Fast easy check in and free breakfast.

I did NOT stay in this hotel because it was uninhabitable. YET, I was billed for the entire stay even though I did not stay more than 5 minutes and I saw the room and the manager was there when I saw it and cancelled the room stay right then and there.

The bed sucks the TV sucks, no guide even the guide on ch 2 does not match the channel. The pool has a white powdery substance on the surface. Would not recommend this hotel to anyone else. Definitely never return to a Best Western hotel again.

The carpet is very stained and does not look clean. The water in the sink and bathtub does not drain-sits in the sink and tub.

Na

Ok

Saw 2 roaches in the room. But overall the room was ok.

I was not able to make it in time for the stay at this hotel and wasn’t able to cancel the reservation. So I ended up paying but never stayed there.

Room has evidence of being refurbished once upon a time, Floor covering and other areas around the room not well maintained or cleaned.

Beware of bed bugs!!!

Terrible management

Room was great. Booked it last minute because previous reservation did not work out.

Everything was fine. The room was bigger than we thought Clean and Easy access since my Husband is Disabled I asked at the desk for a ground floor and there was No Problem.

This hotel is comfortable enough. The pool didn't look clean and the fitness room was closed. Looking in the window you can see nothing but boxes. Looked like it was used for storage. The main appeal of this hotel is the location. It was very close to the venue we were in Austin to visit. My main complaint came after the stay. I left two pair of jeans in the room. I called the next day and was told they weren't there. I know exactly where I left them. I realize it is my mistake, but still...

Enjoyed the stay

This was a great little hotel. Great and safe area. We just needed a place to sleep for one night but wanted near our event. This was perfect. The swimming pool was dirty but everything else was excellent. Great price