貝斯特韋斯特普拉斯布魯克林灣飯店

good

Got a room in basement located next to breakfast place. Should have asked for a better view beforehand. Reception desk staff in day time doesn't know the hotel surrounding very well. When asked where is the close by supermarket, he said "I don't know!". No intention to find out for me. So I asked the housekeeping cleaning lady who was standing next to him instead, got the direction successfully. Suggest cleaning lady and receptionist can rotate their jobs since cleaning lady can answer guest questions more efficiently. Breakfast hot food not yet ready til 7:20am (instead of 7am).

Check in quick and easy, kind and friendly, I am very satisfied

Terrible stay. Hotel don’t advertise that first floor is basement. I could not sleep and saw people’s fits in the window and cars weels. Breakfast muffins was steal. Hotels should be penalized for dirty carpets and withholding information from customers. Staying in half basement room is not acceptable.

Asked them to extend my stay over the phone and they said ok but they never did and end up on basement room. Received call 1 am from front desk asking where did I park my car even I filled the car form. It is unacceptable when you come to hotel and need to sleep at least 4-5 and you receive disturbing call at 1am

Serves its purpose and seemed to be more up to date to comparable stays nearby. Seemed safe and the off street parking was convenient. The breakfast could use some work (but then again it was free, but we passed)

The Staff and management were great to assist, accommodate and help. Very humble staff.

I like the breakfaast area very clean. Im not sure if they have a lost and found though i lost my earbuds

Good

Elevator doesn’t work and you need to carry your luggage up a few steps yourself. I have Parkinson’s and other mobility related issues This was a very inconvenient trip when I needed it not to be as I travelled to attend a funeral 350 a night for this quality of a resort is something Expedia really should do a quarry review for

Very clean

No parking

Clean and quite had a nice stay

It's a beach hotel so nothing fancy, but very polite and helpful staff, clean and mostly updated rooms, and good location. Appreciated the stay

Great stay breakfast was included pretty good variety of breakfast items

Decent property, the staff could use some training. Front desk was rude for no reason at all. If you're having a bad day, call in sick and stay home!

Close to Coney Island.

I liked the quietness of the area. There was a convenience store less than a block away. Limited parking. First come first serve. Breakfast was good.

Clean. Pillows not comfy. A/C is loud for someone who falls asleep in a quiet environment. Good location

it was a nice stay, decent breakfast, polite people, and clean room