威爾森威爾貝斯特韋斯特套房飯店

Nice

The room we had was clean and had everything we needed. The room we had really needs a new bed and pillows. The bed was like a sleeping on a rock. The pillows should have been changed years ago. Appreciate the room, but it needs updating.

Good stay. Hot tub was great. People were very friendly.

Clean, staff was good and location

overall, great place

The shower plug was stuck so you were taking a shower in a foot of water. The drape was broken at the top so it flapped open. The refrigerator smelled so bad we couldn’t put anything in there. When we checked out and advised the front desk I felt like they didn’t care. And possibly didn’t even write it down.

misbooked and would not accomadate extra night

It was fine for sleeping but definitely not a new hotel. I had to go to a store to be able to charge my phone and watch, no usb ports. The furniture and such are all quite dated.

Staff very friendly, very convenient location, rooms were nice, maybe need a little updating, all in all a nice stay.

This hotel has gone downhill in recent years. We have stayed here multiple times over the last 5 years and this time will likely be our last. Lots of ants, dirty floors, chipping paint. I had multiple bites in the morning - I didn’t see any bed bugs but I suspect that it was caused by them. I wish they would clean this place up because it’s convenient and priced right but not worth the hassle.

The property was clean, the rooms were clean, no complaints there. But I noticed that the bathrooms were lacking on proper maintenance. The walls above the shower were spongy in spots and clearly painted over to hide water issues. The bathroom fan didn’t work very well in room 304, likely causing the water issues in the bathroom. Also, the pillows were really uncomfortable, as well as the mattress. I don’t like to complain about hotel stays, but that was probably one of the worst sleeps I’ve had in a while.

Good location near the freeway and lots of nearby dining options.

I had a wonderful experience at this hotel. The staff was incredibly friendly.The room was clean, comfortable, The location was perfect. I would definitely stay here again

We will never stay here again. The bathroom had hair all over the floor. Towel had fake lashes and the damn towels were folded!!!! Dusty ass room

The hotel was conveniently located, quiet, and mostly clean but the age is showing. The fixtures and furniture are chipped and scratched, our door had a giant crack that looked to have been patched at one time, the window was cloudy which made it difficult to see outside, and our shower shower handle had been patched multiple times. All of these things made the room feel old and dirty. The parking lot was very small and it was difficult to find a place to park. The front desk staff was very polite, welcoming, and efficient which made check in a breeze. I wouldn’t stay there again.

Thank you

The only issue I had with the location was parking. Traveling alone, I didn't want to park of the hotel. Other than that, it was quiet.

Parking was a little sketchy. Very dark in the parking lot. I found it very odd that in order to get anything cleaned in my room I had to drop off a piece of paper with my room number and explicit directions. Including What I wanted done to the lobby desk between 8:00 and 11:00 a.m. once during a four-night stay, I went to the lobby and dropped off this small piece of paper to the desk clerk in order to get clean towels, sheets & shampoo. she actually asked me "Oh, do you want them to change the trash as well??" Umm YEAH, ISN'T THAT WHAT I'M PAYING FOR... A CLEAN ROOM?

Very nice place had late hours on my visit didnt have any issues ..limited parking but always found a spot..

Nice property with great staff and very clean