衝浪者度假村凱隆飯店

The property had a great view but it is very run down. They allow pets and the room above us sounded like a herd of elk running back and forth all night.

Honestly, the only thing this hotel has going for it is the view of the ocean. The beach was beautiful and clean. The room was filthy, the screen was ripped off the patio door, the handle was missing on the sliding glass door, the light cover was missing on the light above the shower leaving the electrical exposed, and there were vertical rungs missing from the balcony safety rail and others were very loose. The firepit had an empty propane tank, so it was unusable. The restaurant/bar is permanently closed, which had we know ahead of time, we would have chosen a different place to stay. The hotel appears to be managed by a team of young men - even the cleaning staff was comprised by young men. I don't think they know how to clean. When we complained to the front desk, they told us they would refund some of our money but were not able to because we booked through a third party, Expedia. They recommended we have Expedia call them and only then would they give us a partial refund. We are thoroughly disappointed in our stay at this hotel.

Rooms weren’t the cleanest. Turned on the tub/jets and it looked dirty and did not want to try it. Check in was easy and friendly staff.

The restaurant is now closed from our prior stay. Even the one next door is closed. Paid $200 for one night, others paid $125, disappointing that no place to eat/drink. Planned one coming for anniversary every year, now need to change venues. Hoping for some kind of refund

Location

Have been coming here since the 60’s when my parents brought us here. Big tear down rebuild planned for this property but it keeps getting delayed. Great beach view and location here. Large clean rooms with incredible views. Pool still up and running. Restaurant and bar have been closed.

This place has been a favorite destination from my childhood with my family. Since the 60’s. Love the beach and view here. Hotel has a questionable future. Plans to demolish and rebuild new keep getting delayed due to permits I was told by check in desk. Has large clean rooms some with fireplace and almost all have balconies right over the ocean and cliff below. The sound of the surf fills the room for a great nights sleep.

Great beach next door . Restaurant on property closed.

Staff was amazing and helpful. Room could have been a little more cleaner. Found used cups near bed. Cant wait for the new restaurant!

View was wonderful. Shane was overly wonderful. He did all he could with a smile to make our stay as good as possible. We've stayed at the Surfrider in the past when it was newer. I was very pleased with our room after some of the reviews I read. We certainly missed the restaurant!!!!! All of the staff we met with were friendly and helpful. We appreciated being able to bring our beagle, Willie. Looking forward to the rebuild!!!!

The Clarion Surfrider may be a bit of an older establishment and worn in spots but cleanliness & comfortable surroundings can be found here. The bed was comfortable, plenty of towels and a spacious room with a beautiful view of the ocean. Also a private stairway to the beach below.

Quiet, remodeled, staff nice and helpful.

Dated property without functioning ice machines, w/d and soda machine. Fixtures missing in room. Shower fixture opposite temperature. Pluses: Had gas fireplace on for us when we arrived late.

The picutres online looked nothing like the property. No fitness no game room. The property looked ran down. The swimming pool was in what looked like a greenhouse. The lobby smelled like smoke. The best part of the hotel is the view and walking distance to the beach down below. Being a part of choice hotels i would have thought they would have gave them money by now to do a remodel.

When my family and I first checked in things were okay. Upon entering we had to duck our heads as there was a birds nest directly across from our door. We had left and went exploring. When we came back around 7:00 the people above us had a dog and they were very loud!! People with dogs are supposed to be on the bottom floor according to the hotels rules. When I called the office the person told me that he would call them and ask them to quiet down but that there was nothing he could do since it wasn't 10:00pm. About 10 minutes later I called the office again and the person said he couldn't get a hold of them and that he would walk over and ask them to quiet down. I then asked that if I could possibly switch rooms and he said "No" that they were completely full. Also, it was my 50th birthday. Finally the upstairs people quieted down until about 7:00am when the loud noise started again. The room was okay. The screens on the windows were torn so we couldn't keep the windows open which was a bummer because I love to listen to the ocean. I was really looking forward to this trip and the hotel stay. When I checked out in the morning I explained to the gentlemen "John" what had happened and he had told me that people with dogs are not supposed to be in the rooms above the bottom floor. John was apologetic and very kind.

Great view

5

I Wish I found this gem years ago!!

This property is being squeezed for its very life. When we drove up, we looked at one another In disbelief. The property is in poor condition and it’s obvious owners don’t care and aren’t even trying to maintain the “resort” at all. At nearly $300 per night, the condition was reprehensible. Staff is friendly, but greets you with a diatribe of what is no longer available or open (restaurant, hot tub, sauna) and that the property was supposed to have been razed a year ago, but here we are. We were told that they knew all the websites out there were wrong about what was going on with the resort, but they couldn’t get them changed. In the room, broken countertops, scarred flooring, stained and torn upholstery, damaged fireplace, cracked drywall…and much more. We were afraid to use the balcony. No housekeeping service during the stay. Linens and towels unworthy of the $300 a night price tag. Outside you had to use steep/rickety stairs. The one constant that didn’t disappoint: the ocean was right THERE. We could see and hear it. It was beautiful. Unfortunately, access to the beach was unsafe. Clarion should be ashamed for the condition of this resort. It was once a nice place to stay.

We feel the room charge was way to high, for the condition of the room.