西雅圖西塔地區萬怡飯店

Perfect for our trip nack from a cruise. Early check-in was greatly appreciated. Comfy bed, spacious room. Thanks!

The staff was incredibly helpful and friendly. They went the extra mile to make our stay great.

Everyone was very nice. Easy in and out.

Very accommodating to our early flight. Great staff.

We really enjoyed our stay here! Very clean and comfortable. They offered a free shuttle to and from the airport. They also let us check in early as we had to get to the Seattle Mariners baseball game the same day we arrived. Instead of them holding our luggage, they offered us a room at 10 a.m.! Great overall experience!

It is a good hotel if you need to stay close to the airport. It has a nice modern touch but it is a regular chain hotel. Just two miles away is some shopping center with a couple of good dining/ breakfast options. The check-in/ check-out policies are good and earler or later respectively than in some other hotels which could be helpful.

Outstanding in every way. The shuttle to and from the airport (and light rail at the airport) was flawless!

We booked a room with complimentary breakfast and the hotel would not honor it. They were short staffed, no omelette station open and not one clean table. I ate maybe $5 worth of food, my husband ate. The bill was $45. Won’t be back-

Great place to stay!

I was disappointed bar/dining closed at 9pm. When I flew home on Sunday, shuttle driver came back at 6am, took a break. Front desk had to order me a Lyft. When your shuttle starts at 5am, very disappointing. Room was clean, quiet,& peaceful.

We had a great stay! Very welcoming staff and clean grounds

Excellent!

The beds were comfortable and it was nice and quiet. You weren’t able to hear the freeway.

Enjoyed the sunset from my room

Staff is friendly

We missed our flight home and ended up having to book a room last minute, and I cannot say enough good things about Jenny. She was the very first person we spoke with when we called the hotel at around 8am to see if early check-in might even be possible. Without hesitation, she said absolutely, and within minutes she was there with the shuttle van to pick us up. That alone was such a relief after a long, stressful night, but it didn’t stop there. Jenny welcomed us with genuine warmth and kindness, and she made the entire check-in process feel effortless. You could immediately tell she cares deeply about the guests she’s helping. Jenny’s customer service is truly out of this world. She went above and beyond in every single interaction - checking in on us, answering questions with patience and friendliness, and making sure we felt comfortable and taken care of from the moment we arrived. In a time when it feels rare to encounter people who genuinely love their job and take pride in making others feel at ease, Jenny shines like a star. She turned what could have been a stressful, frustrating situation into a positive and memorable experience that we will honestly never forget. Hotels everywhere need more people like Jenny. She’s the kind of person who leaves a lasting impression and makes you want to return just because you know you’ll be treated so well. She is absolutely amazing and deserves all the recognition in the world.

No comments

Pricey for the area but overall a good hotel.

Nice

Staff seemed ‘inconvenienced’ by anything related to the use of the airport shuttle. Booked this hotel for the use of the free airport shuttle in order to not have to pay extra days for rental car usage. Hotels.com has this shuttle mentioned as ‘at scheduled times (5am to 8:30pm) and on request’. Before making this booking we confirmed with Marriott call center to confirm if the shuttle could be requested for a red-eye flight before 5am. We were informed that this was possible, however once at the hotel we were told that this was not possible and to just take an Uber. Additionally, staff were not accommodating or forthcoming about the pickup scheduling at the airport when they were asked about how to get the shuttle back to the airport. They did not indicate a need to be placed on a pick up list, so when returning a rental car we had to wait around for an open/available shuttle despite having asked staff directly how the shuttle service worked.