銀泉市區飯店萬怡飯店

Good

Lovely

Great convenience for our trip

Parking was difficult to find

Awesome.

The rooms could use a refresh. The bedding smelled a little musty and hallways dark. We didnt get room cleaning on a two night stay, even though it was requested upon check in.

My stay at Courtyard Silver Spring Downtown was really enjoyable because everything was simply perfect! The staff was friendly and helpful!!! (:

i like its convenient

I like everything

I stayed at another hotel when I attended a workshop last year with a grimy, old room and neglected pool area. The sounds of the guest next door kept me awake most of the night. I decided to try the Courtyard even though it had less amenities. I am so glad! My room was clean and quiet. I was only disturbed once by another guest knocking on our door accidentally. While this hotel did not have the same amenities, it did not matter! I did not need to eat/drink here because there are so many other options just outside the hotel. Close to everything I needed: Whole Foods, restaurants, CVS, clothing retailers, and the class I was attending. Parking was considerably less than the other hotel!!!!!! Very walkable, safe, clean city.

I didn’t like that there was construction surrounding the property which made it awkward to enter. You had to enter the hotel via the attached parking lot and walk over a connecting bridge. Also cabs were unreliable according to the staff and you had to wait for cabs in front of the parking area.

We booked the free shuttle service to get to a play. We were told it would arrive in 10 minutes. We were still waiting 25 minutes later. No one came to inform us. We had to go back upstairs to the desk and ask. We were told the supervisor needed something, so it was delayed. We had to pay for a Lyft and rush to make it to the play.

Staff was extremely pleasant and helpful. Will certainly return when travel to D.C.

Best

there's construction being done outside the hotel. Hotel itself was very nice, clean, friendly staff & location was great!

Check-in was really great. The front desk staff was so awesome helping my family get what we needed, especially Drew. Everyone was very nice and ready to help throughout the stay, even late at night during our snack runs to the market. The room was pretty spacious. The small sofa couch was perfect for my 9yo and he had space to lay out his toys and enjoy. The restaurant staff did seem overwhelmed by the number of people ordering in the morning, but did their best and the food was good. The road immediately surrounding the hotel is under construction which was inconvenient for driving but the parking deck always had spaces and walking to the nearby shopping, restaurants, and movie theatre was great. The train was also just a short walk. By far the best location to stay outside DC.

Guests were not informed in advance of the lack of curbside entry in front of hotel, and the requirement to park around the block in a parking structure. Due to multiple street closures, it was difficult to locate hotel entry and lot. Worst of all, there was NO internet access during our stay. NO communication about it from hotel staff. Guests should have been given a discount on their rooms due to the internet issue! Staff was barely engaged when problems brought to their attention. No apology for any of the issues noted above.

saft and quiet. Parking during 10pm-7am is free. At daytime, parking charge is based on hours, with reasonable rate

Safe, clean, and close to The Fillmore.

The hotel itself was clean and sufficient. As of my stay in July 2025, the entire neighborhood around the hotel is under construction. We drove around for probably 25 min trying to figure out how to get in to check in. We finally found a sign that said "Courtyard Silver Spring Entrance This Way" and turned down a road with no parking that dead ended in construction with an entrance to the hotel that you couldn't access without a key card. Thankfully another guest let us in so we could get to the front desk and get some direction on where to park and access the hotel entrance. The entire ordeal put us in a bad mood after taking nearly an hour to check in. While my SO moved the car to the correct location, I did attempt to get us a drink at the bar and gave up after being ignored by the only staff member working there for about 20 minutes.