格雷舍姆溫德姆戴斯套房飯店

Was clean and convenient.

It was close to telatives that we came to visit.

Our bed was hard. The people above us ran back and forth in their room till 11 pm. When we got up the next morning and turned on the lights the roaches ran. We chose not to eat the breakfast that was being served due to the roaches in our room. Who knows where else they might be. Said something to girl at the front. She said she would let the owners known. I hope they do some pest control.

Dirty,smelly, broken appliances.

They had a nice little complimentary breakfast, pool area was nice

Pleasant stay overall.

No elevator which really stinks because my husband and I both have back/neck issues and medical issues. We had to carry our bags upstairs even after saying we had these issues. Might reconsider for our next trip a different hotel, even though the convenience was really good to where we go when visiting.

The stay is ok considering the price we paid.

Our stay was very nice. I wish they would put an elavator in the loby for the second floor. very hard for seniors to get there luggage and belongings upstairs.

Easy access to the concert venue. Very clean and hospitable.

Easy parking and a Burgerville drive thru connected to the parking lot!

Poor room service

The air conditioner was very noisy and needed maintenance, the shower head was very loose and about ready to fall off, and there was a stain on the ceiling and the usb ports on the lamps were broken, bottom drawer in the dresser was broken off the slides

Room is roomy and clean with comfortable bed. Have refrigerator and microwave, which is very convenient. Continental breakfast selection is limited but is delicious.

Grrat

They put us upstairs when I requested a downstairs room. Our reservation dates were wrong. They showed us checking out sunday when we actually weren't scheduled to check out until monday morning. This was confirmed when we checked in that we would not be leaving until monday morning. Still, they signed us out of the room sunday morning. Also, they should advertise the fact that they do not have an elevator. You don't put disabled people on the second floor if you don't have an elevator. I am a disabled person, and I had to carry all my luggage up the stairs. That was extremely difficult for me. I have a service animal and had to manage my service dog and my luggage up and down those stairs.

Floor was popped up other than that it was good

Checked in and 9:30 pm to find out we’re on the 2nd floor with my elderly mother who can’t safely do stairs. They were 100% full with no options. Next day we were able to relocate to 1st floor to a room with water damaged laminate floors that needed replaced. Staff did what they could. Owners need to make upgrades and let it be known that there is no elevator.

Impossible to sleep because of the loud noise from the air conditioner. There were spiders in the room and the lights flicker in the bathroom and the shower curtain was too short for the rod. Wouldn’t close all the way and there was water everywhere. Also who charges for WiFi?? Will not be staying here in the future.

The property itself was clean and sufficient, but the check in woman was absolutely rude to me. If she was having a bad day, I'm sorry...but she had no reason to treat me the way she did. She practically yelled at me and I did not yell at her, I just clammed up. I was so tired and distressed that I just about cried. She really should provide better customer service, because she provides the first impression of the hotel. I have NEVER been treated so poorly by hotel personal.