北沃斯堡/化石溪溫德姆戴斯飯店

good

good

Excellent value and quality.Good service and it is very clean.

Great place!

Needs updating in all the rooms also my room had a leak from the ceiling

Looks nothing like the pictures, breakfast consists of stale cereal. Dirty room laundry was left in the hallway all weekend. Bathroom was moldy. Toilet barely worked, you had to flush several times for everything to go down. Desk clerk was never around. Had to actually call the hotel to get her to come to the desk.

AC leaked all over carpet. Toilet hardly flushed. Could hardly understand staff.

It’s just nasty dirty it’s super outdated floors dnt match

The Staff were very polite and professional.

Unfortunately, I was asked if I ‘work in the area’ by a fella looking for some comfort. Lots of big rigs park at night, lots of ladies walking around.

Staff sucks

Updated hotel. Breakfast a bit poor at 8am. Hotel is fine but some of the staff is not feeling you welcome during check in. Short check in with no information about breakfast etc. ammenetiea were fine

Nice!

Staff was very friendly and the hotel was clean, even smelled clean. The rooms are dated and in need of new bathrooms. The pool was dirty and no chairs to use. If just needing a room to sleep, this hotel serves that purpose. Again, staff was so nice and hotel was very clean.

The bathroom was moldy and the fire alarm was broke in half so not sure if there was a fire we would’ve died. We told the front desk ask to change rooms but they refused.

The ceiling above the toilet had a constant drip. The continental breakfast was lacking. The room was always comfortable in the extreme heat. The beds slept great. The shower was either blistering hot and no cold water or it was perfect. The doors were extremely loud from the springs slamming. The pool look nice however there were no chairs.

This is only a 1 star review, because you can't post a more negative value. That is what our stay should show as. The treatment by staff and management far overshadow the attached pictures. On the second night of our stay, even though we already said to ourselves we will endure the unclean and shabby appearance, Kate the overnight staff came knocking on our door past 11:15 PM. PM, as in we were already in bed. "Our manager forgot to tell us, there are renovations planned for this room early in the morning and we need to relocate you to another room. She then took my wife to a smaller room on the first floor that hadn't been cleaned. We spoke up about leaving, and she said the manager, Sushil Patel okayed for you to stay in the original room for the night. This is close to midnight after Expedia, whom we booked through tried to call her, and she wouldn't answer it correctly, so my wife had to take her phone down to her. She wouldn't originally answer with the hotel's name. The hotel staff told Expedia they will charge us not just for the two nights we were there, but also half of another day we weren't even there, declaring cancelation policy. Even though Amber, at the front said to our face, they wouldn't. Mr Sushil Patel doesn't communicate with his staff and his staff are either ignorant of what's happening or are liars. Our bank will stop payment and reconcile the egregious charge. Dirty hand prints near shower wall, hair in shower, multiple cigarette burns on sheets..

Nice.

N/a

Staff was great. Very helpful and courteous. Room was clean and spacious. TV remotes need to be for the model in the room. Recommend that tv be put on swivil mount so that it can be turned and watched while sitting in the armchair instead of straight on to the bed.