Embassy Suites by Hilton Grapevine DFW Airport North

.

Everything was great. The only downfall is the size of the bed. Queen size beds instead of doubles would nice. They are too small when sleeping two to a bed. Great location, great breakfast and friendly staff!

I had a very good stay! The staff was professional and pleasant. Look forward to my next stay!

I didnt like having to be charged for patking.

The only downside is that you have to pay parking

Great place

Clwan

ok

Not good. I paid $160 a night and had to pay for parking without assigned packing space. No toothpaste in the room to brush your teeth. No help desk number to call for emergency. I had to work downstairs twice because commode was over flooded.

Very nice

Excelent , spacious room , very clean, great breakfast .!

Nice staff

This is the second time me and my family have stayed at this property and have enjoyed both stays. The property and rooms are both very clean and the staff is very friendly and helpful.

The only reason I gave it two stars for comfort is because I had to sleep on the pullout bed and it was horrible… Other than that, I have stayed here many times and it’s a great hotel in a great area.

The hotel was clean and comfortable. We were able to check in early. The breakfast was very good.

We enjoyed everything about our stay. The whole place was nice and clean. The staff were wonderful

I checked into the property front desk. There are signs everywhere saying you have to pay for parking and it does not say that when you’re booking this hotel, I told the front desk lady I said it doesn’t say that, and she started to belittle me in front of everybody. There was about 10 people stand behind me plus my son that was with me. I’ve never been so humiliated in my life that somebody would talk to me like this. The art of customer service is just doesn’t exist. Unfortunately when you book a hotel you can’t just cancel it or change it. I’m locked into this hotel for two nights where I don’t wanna be you wanna talk about unhappy

My hotel room was not very clean. The bathroom had hair on the floor and in the shower.

The room was nice I love the property

Great for families who need extra space! We were jetlagged after flying in from Spain so my toddler and I went to bed super early. It was nice having a living room space separate from the bedroom so my husband could stay up later and watch tv. Staff were all friendly, breakfast was great, and we were even surprised to get free happy hour drinks upon arrival. Will definitely make this our go-to hotel when we travel through Dallas!