Extended Stay America Suites Mobile Spring Hill

服務，設施，清潔均欠佳，房間狹窄，通風不良。

First, we tried to check in around 9pm and they said they couldn’t find our reservation. Called Expedia, they contacted the hotel and the relocation team did help us rebook the room. After an hour, we finally got into our room. The smell was bad, and since it’s close to the interstate/railway, the noise was terrible. During the middle of night, we woke up multiple times by sirens. These are all became acceptable compared to what’s the worst. What’s the worst is the bed sheet was completed uncleaned, even though it looks organized from the outside. There was a pair of dirty socks under the sheet on the bed. There were long hairs, dander, dust under the sheet. We called the front desk immediately. The girl was the only good part of this hotel. She apologized and helped replaced everything in our room. Otherwise, we would leave yesterday evening.

Nice hotel clean room.

Nice hotel. Clean room.

Stayed here for a couple of days for work the staff made me feel like I was family enjoyed the stay and will be back

Our room was fine and the location was good. Not expecting the Ritz, but we got a good deal.

Not a bible in the room

Upgrade the bathroom

Great spot

Very good hotel would definitely recommend to others very clean very friendly very reliable

Clean towels and clean bedding

The hotel is nice, and the staff is very friendly. The room was good, and the bed was comfortable.

The hotel is clean and comfortable. The staff was nice. The elevator was a little scary though.

Great

Checking in was a little confusing because the entrance wasn't as noticeable. Desk people were nice. The room was fine. Didn't use the stove. The grass was a little dangerous for the dogs, some areas had broken glass and rusting metal. There were some ditches as well. The grassy areas in the back towards the other hotel felt safer for walks.

I enjoyed my stay at Extended Stay America Suites. The staff were pleasant and welcoming. The room was clean and the bed slept great. The price was definitely right. The quality of cleanliness was above and beyond. Thank you Extended Stay America Suites, I definitely recommend.

We had a random man trying to enter our hotel room an hour before checkout. He didn’t knock to come in, used a key. Luckily we had the latch locked and he could only open the door just only a few inches but when we said something he slammed the door and ran away. When i told the girl at the front desk about it at checkout, she was rude and had the worst attitude. WILL NOT RECOMMEND!!!!!!!

Staff is excellent! If you don’t understand their policies and services offered vs. what services are not offered, you will be disappointed with your stay here. Not your typical hotel. It is intended for extended stays. So your room is not cleaned daily. Dishes, pots, pans, and utensils are free. But you have to get them from the office. Staff was great and the location is convenient to everything. Price is about right for what you get. Will stay there again.

Great value, friendly staff.

Great customer service