Hilton Garden Inn Portland/Lake Oswego

It was the first time we stayed this hotel, and it exceeded our expectations! The check in was nice and quick, and they kindly accommodated our request. Nice staff, clean room and comfortable stay!

​Hilton Garden Inn - A Truly Exceptional Stay! ​I had the most wonderful experience at the Hilton Garden Inn in Lake Oswego. From the moment I arrived, everything was absolutely phenomenal. The hotel is outstandingly clean, and it was so reassuring to feel that I was in a safe and secure area. ​The food was a definite highlight—every meal was great and exceeded my expectations. The ambiance of the entire place was fantastic, creating a relaxed and enjoyable atmosphere. The hotel's central location is also a huge plus, making it incredibly convenient for getting around. ​I would highly recommend this Hilton Garden Inn to anyone visiting the Lake Oswego area. I just loved my stay and can't wait to return!

This facility was clean and the staff efficient & friendly. The AC was very loud & disturbed our sleep. It was either freezing or stuffy. The bed was uncomfortsble. There was no fan in the bathroom and the towels were stained.

Great staff!

Service personal was awesome. Especially Anne at the restaurant. Location is great! The bad, they clean the room but did not refill toilet paper. Run out of in the middle of the night. Check out after breakfast, went up to get luggage and brush our teeth and the front desk call to kick us out because we already check in and room needed to be clean. This even before their actual check out time was. To me that is a bad business practice unless Im past the official check out time!

Very clean, quiet, and safe

Easy in and out. Lack of parking only down fall.

We used to stay across the street at Crown Plaza. Those days are gone.

Good value. Comfy bed and nice sheets. Mini fridge and microwave were useful. Great location close to I-5 and some restaurants. I definitely recommend this hotel and would stay here again… even if it took 5 minutes of running the shower in the morning to get hot water.

Very easy access off I5 fwy…needs some updating but comfortable..staff very helpful..

When walking through the front door, the over powering smell of chlorine from the indoor pool is awful. The hotel is old and feels old. The staff was not friendly at all. We could hear the people next door through the vent in the bathroom. We were in town for a wedding and wanted something affordable - that’s what this hotel was but nothing more. It’s okay for a quick trip when you just need a safe place to sleep but that’s about it. The price was good so that was our priority for this choice.

The room was good and the area was great but they charge 10.00 a night for parking which wouldn’t be bad if you could park. It was very annoying to have to find a place to park away from the hotel and walk to the hotel. They didn’t charge us for parking since we couldn’t park. The front desk didn’t explain anything upon check in. We had breakfast with our stay but when we tried to eat they kept trying to send us away. I finally got through to someone that we had paid for breakfast as part of our package and they looked into it and realized we were right. Then they must have forgotten to put our food order in because we waited over an hour and were late to the show up time for our daughters game because of this. Front desk again second night was very unfriendly and unhelpful when we couldn’t find parking. No suggestions about where a good place to park might be. They pretty much didn’t care. The ladies in the breakfast area were kind even though our order the first day took over an hour. You could tell they felt bad. Front desk needs lessons on how to great guests instead of just I need your ID and card. That was it. No other info about anything. Just handed me the keys, said sign this for your dog, and that was it. Very unpleasant experience.

We had a fabulous date night. Thank you!

The system for checking in was down when we arrived. We were told there were twenty people waiting to be checked in. The woman at the desk was short and rude. She was obviously stressed but also unhelpful in anyway. She didn’t express any concern about the guests situation and wouldn’t even look you in the eye.

A very nice hotel—pretty and clean. No cleaning service, however, after our first day, so no fresh coffee cups or coffee kcups.

My flight into Portland was nearly five hours late, in the middle of the night. Check-in usually ends at midnight. I called the hotel from Reagan International Airport to let them know it could be 1:30 am before I arrive. No sweat. They checked me in over the phone and a desk staff was there to greet me and give me a room key. Next morning I had a tasty breakfast in their dining area. Great experience, I highly recommend this hotel.

Fantastic hotel, we will be back

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Keyless entry was great.

Front desk too aggressive who check me on & out