Holiday Inn Express LAKE WALES N-WINTER HAVEN by IHG, an IHG Hotel

Good place.

I gave it a 4 because they were attentive to my requests. However, it was not a perfect stay. I had to switch rooms upon arrival because first one smelled of smoke and air freshener. The following day I notices my second room had a trail of very small ants along 1 wall. They did quickly send a up a nice staff member to treat it with a natural solution as not to create fumes. The lounger in room needs to be retired due to wear. Overall, the hotel is clean and has modern fixtures. Clean pool. The breakfast has many quality options and bean ground coffee. Be sure to try the warm cinnamon buns. The location has plenty of shopping, movie theater, & some restaurants (Chili's nearby). I'm hoping my room issues were a fluke, and I'm just glad I got a good rate.

Great hotel for an amazing getaway

Shower had one temperature setting that was boiling! No matter which way you turned the handle did not change the temperature. We ended up leaving a day early due to this

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Super clean and comfortable and the people who work there is super nice

Fine

Convenient location comfortable bed

Hotel itself was very nice but a little noise at night from ice machine and people other than that breakfast and everything else was very good.

Staff is very friendly and the complimentary breakfast had a good variety of items to choose from.

Buena area y cerca de LegoLand

It was

Everything was clean and orderly, exceeded any and all expectations!

Hotel was hard to find was in a Home Dept / Kohl's shopping center

Clean Great breakfast

Hotel was clean and quiet. Housekeeping installed the shower liner incorrectly so I had to reinstall it correctly so it wouldn’t leak everywhere. Also, toilets are so short. I get kids stay there a lot but too short for normal adults. I’m only 5’4 and it was too short for me so get bigger toilets

Clean, friendly staff, very lovely stay’

Great location. Friendly staff.

This is a hotel in my home area that I've stayed at before. It's one of only two "modern" hotels in a town with several older, remodeled motels. This property is great, except for the WiFi. In the morning before 11 am checkout, I couldn't get a working signal on any device anywhere to save my life. I left by 8:30 am to go to a local coffee shop to get work done.

We had a fantastic time staying at this hotel. Check-in and checkout were a breeze. It’s conveniently located near Legoland. The room was exactly as described and pictured. They offer a delightful breakfast spread. The bed was comfortable, but it was a bit too high, especially for families with young children. I had to barricade the bed to prevent my two-year-old from falling. Unfortunately, room 203 had mold on the wall near the floor lamp, which wasn’t noticeable unless you moved the chair. We tried texting the provided number to request a toothbrush, but we didn’t receive a reply. Additionally, the phone in the room didn’t work; it wasn’t connected to the front desk or room service. Despite these minor issues, we will definitely be returning to this hotel.