Holiday Inn SEATTLE DOWNTOWN - LAKE UNION by IHG, an IHG Hotel

Good!

電梯二個只有一個可以使用，速度又很慢

Really clean and close to everywhere.

My wife and I recently stayed at the Holiday Inn Seattle Downtown–Lake Union and, unfortunately, had a very unpleasant experience Upon check-in, we were surprised to see signage about ongoing construction at the property. We were not informed of this at the time of booking. When I raised this concern, your staff member apologized and offered us a room away from the noise. We were initially placed in Room 323, but upon discovering the door lock was broken, we were moved to Room 201 Upon arriving on the second floor, we were immediately hit with a strong paint odor, which continued inside Room 201. I went to get ice, only to find the ice machine not working and the paint fumes intensifying. I returned to the front desk to report the smell, which was making me feel very ill. I was told the odor was throughout the hotel due to construction and that moving to another room would not help. As the fumes worsened, I began feeling extremely nauseated and faint. I informed your restaurant staff, who kindly offered crackers to help. Eventually, the smell became so unbearable that I had to lie down in the hallway. Trixie from the front desk came to assist us and tried relocating us again—ironically, back to Room 323, which still had a broken lock. At this point, I was so unwell and on the ground we just went in the room to get away from the smell and so I could lie down. My husband felt very uneasy about sleeping in a room with no locks

Easy check in.

Clean room and walkabe

Great service. I appreciated that they had a ride to our port for a reasonable price.

The property was really nice and clean, very good location, walking distance for so many great sights

Travaux

The hotel was great but it was very loud in the night.

Bathroom wasn’t the cleanest by any means. And it didn’t state clearly that parking wasn’t included at 35$ a day but other than that it was accommodating

Under the construction we couldn’t use water in kitchen sink. That’s inconvenient.

We always stay at this hotel when has events at Climate Pledge. Excellent customer service.

Property was great. Understaffed - a long time waiting to check in. Could have a been a bit cleaner but for the price, no complaints.

Hôtel bien placé, chambres correctes

Said they had a restaurant but really was bext door and was closed Saturday the 3xs we went to eat. No pool or hot tub Parking garage inconvient

Under construction that we didn't know ahead of time. Didn't see many staff around the property. Just okay for a Holiday Inn.

Pésimo servicio de desayuno, otorgado por un restaurante fuera del hotel. No completaría ni un niño de 5 años, muy raquítica la porción.

Worst experience ever at a Holiday Inn. There is a restaurant next to hotel that serves cold food and doesn’t have enough staff. Our table was right under a pipe that dripped. There is no pool no amenities zero. On our last day the guy in the room across from us died. EMS worked on him in the hallway for a long time, when he died they covered him in a yellow tarp and left him there in the hallway for almost 4 hours. No one from hotel called or spoke to us. This man had no dignity and we stayed in our room till he was picked up. The front desk acted like they had no clue. This was the beginning of our week long cruise. This place is the worst pick another place.

Bed was comfortable.