橡樹田飯店及套房 Ascend Collection 飯店

Convenient, clean, modern with a caring staff.

El único inconveniente es de dos pisos y no tiene elevador

This was my second visit and strange enough I stayed in the same room as last month. This time though I was not as impressed as there was fashion jewelry on the floor, hair on the wall in the bathroom and half of the beverages in the fridge were drank and put back leaving me to think I’d be charged. If these things were over looked I couldn’t help but wonder what else wasn’t cleaned. The customer service here is great and so is the location but I’m not sure if stay here again.

Nice new property

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My stay here was amazing, people are very nice and the hotel is very quiet, clean and neat. I really enjoyed it! Thanks

No extra blanket, no plant based milk for coffee, hair on my sink.

Recently renovated and in excellent condition. No elevator to the second floor but stay was able to assist. Highly recommend this location!

I did not realize for the first 2 days that the room was not checked daily but that if you asked for it to be serviced it would be. Just be aware of that. It was not a big deal in that as long as I made sure before being out for the day that anything we needed (TP, towels, coffee cups etc) we asked for at the front desk; hubby also emptied our garbage once. Truthfully once I knew, it was not a big deal at all. The staff were always so friendly and willing to help! The hotel was very clean. Teeny teeny bathrooms so beware. Nicely stocked small kitchen with cereal bars, fresh fruit, juices. I would consider staying again for short periods of time. Also, if you are on the 2nd floor there is no elevator so if you need one, be sure to ask in your reservation

Our room was comfy and clean with great snack options! Loved the bathroom and how clean it was too!

Very clean, comfortable and well maintained. Perfect location to get anywhere in the Rochester area quickly.

All the staff members I interacted with were very nice, and the cleanliness was top notch. Overall it was an excellent place to stay.

The hotel was extremely clean, and the staff was very pleasant & accommodating. I would definitely stay here again

Great location.

Great place

Great place to stay. We didn’t hear our neighbors. They had complementary snacks and drinks. Would definitely stay here again

Clean, nice staff, easy going.

There were prior used towels on the floor in the closet, so whoever cleaned the bathroom just moved the towels into the closet, which makes you wonder how clean the room is.

Overall it’s a good place to stay

This is a nice clean and comfortable hotel. Breakfast choices are pretty limited and only snack type food. Staff is friendly. If a true breakfast is what you are looking for then there are locations nearby. Rooms are serviced upon request like most hotels we have stayed in. A sad decline for all after covid but all it takes is a request and it is done. Coffee was not working when we had an early airport pick-up and really nothing left to eat that I would count as food. I would stay here again since we visit family in the area and food really isn’t an issue.