紐約柏寧飯店

nice

AC doesn't work well at all. room temperature is 77 when turn on the Cold mode in summer. reception said would send a fan to my room, never happened. ask for room service for three times for one thing, failed. until the fourth time! took up a century. when I return to the room after the room cleaning, I saw my socks on the floor next to the trash. the used plates and so on, no one take care of it at all. no one come to collect. the bathroom is flooding when take a shower, u have to mop the floor after the shower. the water comes out of the shower room because there is no door. request the folk, spoon, provided with the plastic set rather than the metal one. i m not living in a motel!

隔音不好，卫生度有待提高

in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible experience.

Me deram o pior quarto do hotel , tinha um barulho horrível dentro de uma porta pedi para arrumarem me disseram que o barulho estava lá a anos e não tem concerto. Mesmo assim eles colocam o hóspede no quarto. Não consegui dormir. Dia seguinte fui falar com a recepcionista sobre o ocorrido ela foi muito mal educada. Enfim eu gostava do park lá e mas dessa vez foi uma decepção

An okey hotel

Otima localização, quartos limpos, vista maravilhosa pro central park. Concierge sempre disposto a ajudar. Café da manha com uma vista linda.

Overall, a beautiful hotel and stay. A little upset the rooftop restaurant/bar was only open for breakfast though. Staff were super friendly and helpful from beginning to end and location next to Central Park and walking distance to the big City attractions are a big plus!!

The only issue that i had was with the air condition, little old the facilities, but good conditions, the area is great if you like central park, 5th ave shopping, good restaurants around it.

Needs urgent renovation! Stained carpets, very old & noisy AC, dampness in bathroom, ZERO amenities, poorly decorated and understaffed. Won’t stay again.

Los elevadores no funcionan correctamente; son seis y solo dos funcionaban. Se tardaban hasta 20 min en llegar

The VIEW of Central Park is worth the price! The cons I had was that the amenities are dismal, they charge $10.00 for coffee in the morning, the morning buffet is $75.00 per person (is nothing fancy limited/not worth the money but has an amazing view),and there is an additional $60.00 a day "location fee" hotel charge, which all adds up quickly.

No tiene SPA, Gimnasio, Cafeteria

Hotel was in a great location. The only negative was the elevator. We walked 8 floors several timea because the elevator never came.

Achei o hotel bem razoável. Elevadores sempre cheios, pouca personalização de serviços de concierge e atendimentos via mensagens por esse canal. Ex. Mandei uma mensagem solicitando um transfer do aeroporto para o hotel e recebi uma resposta sobre early check in. Falta de amenities básicos nos banheiros. Para um padrão 5 estrelas deixa muito a desejar. Precisa melhorar!

very comfortable

Overall, a great stay! Room was nice - MOST of the staff was excellent and welcoming. Oddly, the one place the staff was NOT welcoming or particularly helpful, was the front desk, where they should be the MOST welcoming and helpful. Never smiled. Never told us about the restaurant upstairs or the where the gym or anything else was - just, "Here's your key." And GETTING the key - they were supposed to text when the room was ready - never did. I just decided to walk up there and check, and they handed me the key.

Excellent hotel

We had trouble checking in. The employee could not get her computer to work. I had to request her to use a different computer.. no free coffee for breakfast… bathroom extremely small.

Great views of central park from the more expensive high floors, and great central park south location. Very safe and clean hotel. Great roof top bar, though prices are ridiculously high for drinks. Rooms are very clean but the air conditioning is hit or miss (I had to change rooms after the first night because the room temp never changes despite the maintence staff attempting to service the unit). Rooms are art-deco but feel and look out-dated.