錫爾弗代爾班戈 - 基波特凱藝套房飯店

very good!

AC didn’t work, not even the fan

Staff great just wish air conditioning worked

The hotel appeared clean and I found the room the same. I had these horrible towels that were small and thin. After 3 days I had to find someone to ask if I could get new towels. They actually changed out the sheets at that time. Forgot to replace the floor towel. There was no way to keep water off the floor from shower. I wanted ice only to find one machine that was out of service. You could see that they removed ice machines on the floors (signs on wall but no machine). That was a big one for me… gotta have my ice! Weekday breakfast ended at 9. Those of us on vacation don’t like getting up early enough to put yourself together and get there by 9. Breakfast selection was pretty good.

What a fantastic staff!!

Starff was extremely helpful and very nice. TV remote didnt operate the on and off.

The bathroom fan was super noisy, the bed squeaked a lot LOL But nothing major. We had breakfast at 9am and there was barely anything, on the weekends breakfast is until 10am. Pastries were all gone, I had to ask for milk for my son... The waffles saved my kids' breakfast. The manager is super nice though, she kept checking with us when we arrived 30mins early to check in. She also came by our table and asked how our room was, I told her about the fan and she offered to change us rooms but we were only there for 1 night so I declined. I watched her check the breakfast when she got there and got the breakfast attendant to refill everything, unfortunately we were already leaving when that happened. But kuddos to the manager. It does have a small parking lot, if you arrive late you might not get a spot.

Everything good

It was fine for needing an overnight pit stop but not necessarily a place to just hang out.

Nothing

I like how quiet it was convenient and I like the sale is agent there she was awesome

Was good for a 1 night stay when just needing a place to sleep. Staff was very friendly, nice, and accomodating.

-This wasn’t a bad property, but no elevator and I was put on the third floor. So had to haul my luggage up and downstairs.

Really slow check-in experience despite it being 5:00 PM and empty in the lobby, with an odd requirement to photocopy ID of both people in our party. Bed was noisy, sound travels easily from other rooms. No elevator for 3rd floor guests. Generally clean.

The beds hard wood bedframe sticks out at foot of bed, I hit and scraped my ankle, let them know first night. Didn’t clean our room second day or give us fresh towels until we called front desk to request. Toiletries shampoo, conditioner and lotion bottles empty and not refilled second day. Front desk people were very hospitable and kind.

Front desk staff were pleasant and helpful. General appearance poor. Window screen in the room was torn and metal part and the screen rusted and needs to be replaced. Overall, building maintenance needed. Plants, grass, parking lot, all dirty, un-maintained; Carpet throughout soiled and needs to be replaced. Walls in need of paint. Room was musty and the heating/AC unit functioned poorly. Porcelain sink broken (cracked). Very noisy inside - voices carry through walls, toilets flushing, showers, etc - poorly insulated - from above (we were on 2nd of 3 floors) and rooms on either side. No elevator for 2nd and 3rd floor - is that even allowed? People hanging around the parking lot - and surrounding areas. We've stayed in Quality Inns before, and this was unlike any other - expensive, worn out, and unmaintained.

Decrepit. guys smoking pot in parking lot, construction workers on long term stay there, everywhere. Micro breakfast area- like one table. Entire vibe was sketchy and we decided to leave based on discomfort it would be to stay. Drove 3.5 hours home instead. Stay somewhere else. No refund given. Even though the front desk person was kind about our cancelation. I do not recommend unless you have no other choice. Honestly, I'd rather sleep in my car. The room looked okay. It was just everything else that made it a NOPE! Super sketchy place.

When they cleaned my room they only put 2 towels when I was staying 3 more days and no extra soap. And the thermostat was on 67. I had it on 73.

Nice hotel