森林山 - 南沃斯堡凱藝飯店

The bed was comfortable

We were there one night and had no issues and it was clean with the usual breakfast included.

Tv issues

It took 3 rooms to get it ok. The shower was broken in the first, AC not working in the second. The third room was ok, but the AC stopped working on the last night of a few day trip and when I took a look at it, there was what appeared to be spores all in the AC unit vent.

I will never stay here again!!

Easy and convenient. Quick check-in. Nice, clean rooms.

Amazing

I read so many reviews saying this place was nice. It is clean, but that’s it. Our TV remote did not work - nor did the 2 replacements. The ice machine was broken. There was no freezer section in our fridge. The shower curtain rod was installed at an angle so the curtain did not stay closed. Completely regret staying and would have changed our hotel if I hadn’t prepaid. Nice people, but not a great place to stay.

I stayed at this hotel and discovered what clearly appeared to be mold in the room, including visible dark spots near the vents and a strong, musty odor. I raised the issue with the general manager, who dismissed it by claiming it was “just dust.” No proper inspection or resolution was offered, and I was not provided a refund or alternative room. This experience was extremely disappointing and concerning for my health. I expected better accountability and cleanliness from a hotel that represents the Choice Hotels brand. I do not recommend staying here until serious improvements are made.

Main thing was the SURPRISE $75 deposit on room for incidentals. AND the fact that it will take 3-5 days to have my deposit credited back to my card. (The folks in front if me, left a cash deposit. They were told the mgr was on his way from home. Could they wait. Only head the cash to give them.) Property was clean. Hairdryer made clicking sound otherwise did not work. Room finally chilled down.

En general bien

Convenient , clean and good deal for the price

Area around property a little run down

The clean that as soon as you enter the lobby it smells so clean

No soap was in the restroom. There was no hook to hang our towels on. The breakfast was not very much at all, waffles, sausage, yogurt and bread you could toast. Will not be returning.

Property was not occupied. Was closed down

It was nice except the laundry area didn’t work

This is a scary motel, not up to Quality Inn's reputation nationwide. The hotel staff stays behind bullet proof glass and the hotel charges an additional $75...leading me to believe the patrons are less than desireable. We walked the room and it smelled of mold, so that was just the final "straw". I left and went to Hampton Inn next door.

Nice and cozy

Nice looking property, lighting is good around the area. Convenient to freeway, shopping and restaurants.