果園紅地毯酒店 - 水牛城, 紐約州

Bed is not good, a turn to feel iron ring, sleeping back pain

Rude Indian man at counter. Room was ok despite the hairs in bathroom

Staff are very friendly and a short walk to the Stadium.

Awful Second floor hallway is going to collapse

My room was absolutely filthy!! After a long day of work I got to this hotel late and checked in. Walked up the stairs to the room, which the structural intergrity of the floor leading to the room has some real issues. Entered the room instantly sent me into a coughing fit. Than I turned and looked at the molding around the entrance door and noticed it had been kicked in, broken piece nailed back into the wall. Hardware stores carry the molding for like $20.00. I slept in my car in hotel parking lot. This hotel doesn't issue refunds for a reason. The owner nice but, hotel is absolutely disgusting. Ash tray right in the room for the smokers!

Rundown and not clean, desk person incompetent and in helpfull.

The owners are very friendly and they have the perfect location for Highmark Stadium and we decided to stay an extra few days after the preseason game between the Bills and Giants and it was very easy to get to Niagara Falls Buffalo Salamanca Hamburg and the Erie County Fair and food places will always try to stay here during NFL games

Needs some maintenance and upgrades

Staff and service definitely the highlight of my stay: they provided an earlier check-in, were very friendly, and professional! I believe the bathroom could be cleaner and better condition, but it was not horrible! I would say, the place is what you pay for! Well, for me wasn’t that much because I reserved a while ago! Someone who booked last minute, I know they paid $300 minimum! Hotel is right across the street of the Bills’ stadium! Can’t beat that!

Room we rented was small with a very uncomfortable king size bed. It felt like we were sleeping on concrete. The floor looked clean but after we would shower our feet were pretty dirty just walking around the room.

We didn’t have high expectations of the property and booked it for the proximity to the stadium. However, we had to ask to be notified when our room was ready (which never happened). When we got back to the property after being at the game, no one was in the office and our calls went unanswered. Mind you it was 90 degrees outside and they have no lobby to wait in. We went back into the office and let the phone ring until a man finally came to the window. We finally got to our room and the stench of smoke hit us as soon as the door opened! I would NEVER book a smoking room! I cannot tolerate the smell and we do not smoke! I couldn’t tell you anything else about the room because we exited the second after we stepped in. My husband went immediately to the office where the gentleman yelled at him and told him there were no other rooms and no refund. There were some language barriers. We were hot and exhausted after making the almost 6 hour drive to see the game and sit in the heat for hours. We immediately left the property to find some place with air conditioning. It was not worth the convenience of its proximity to the stadium.

The room was dirty, had to wash the floor with towels and they all got muddy it was disgusting. Tub had not been cleaned, hair in the bedding between the sheets.

I looked at the room I booked- which was nothing as pictured- and walked right out. Took the loss on the money. This place should be shut down.

Poor condition

Floors were dirty, room smelled like cigarettes. Refrigerator needed to defrost. Super friendly staff, plenty of towels and bathroom needs Thank you

We had a great time, enjoyed the pool, and had an amazing night. Highly recommend!

All good

Oir room smelled like smoke. The bed was like sleeping on a king sized box spring with no mattress. The jacuzzi worked but the front panel was on weird and there are cigarette burns along the edges. The bathroon door wouldn't close. Definitely not worth the 230.00 that was charged for the room.

The staff was quite welcoming and gave us water and a few snacks. Having a fridge in the room, however, I was curious why they couldn't have been stored in there so they would be cold. The carpet and exterior could be updated but we felt safe and comfortable during our stay. Be prepared that the only thing open around here is the bar at the end of the street, but they had a yummy late night menu!

Great