奧爾巴尼東格林布希/科技谷 Residence Inn 飯店

Very disappointed we selected this hotel. The pool was freezing cold and you could not swim in it. When we spoke to the front desk they advised that management was aware of complaints from the week prior about the pool temperature so it’s disappointing that this had not been addressed. Our shower in our room was also not working and cold. We were staying with a group and showered in another room and could tell a clear difference. We will select another hotel next time. Breakfast was good and rooms are spacious but when there are other options in the area is go with.

Rooms were very clean and staff was friendly!

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Loved the kitchenette

First time at a Residence Inn great experience

Like everything but need a lock box safe in the rooms

Good

The property, room and staff were great., Excellent morning breakfast. The problem with the stay was the fact that at 12:30 am that night the fire alarm went off and everyone had to go outside. We were able to stay in our cars to stay warm as it was in the 30's BUT we were outside for 2 hours before they found the problem. No fire, just a problem with the alarm system = they couldn't turn it off. I wouldn't have given it such a low rating but it's now been three weeks and there has been no evidence that they will compensate us for the loss of sleep. We went to the hotel to enjoy a good night's sleep while traveling. Lack of consideration by the hotel to even attempt some sort of consideration will keep me from staying at a Marriott Inn in the future.

Even while under construction, staff was wonderful and facilities were wonderful.

Terrible. Undergoing renovation. Notified me 2 days in advance of this. There appears to be permanent residents living there in approximately 4 of the units. They were fighting, left their laundry in the laundry room for most of the day occupying all of the machines. They treated the entire 2nd floor as if it were their own poorly maintained home. There is too much for me to post. Horrible experience!

The hotel is is undergoing renovations and the hot breakfast was in a regular room. It wasn’t very good.

The lower floors were under renovation during my stay before labor day '24. No pool, No recreation facility and the breakfast consisted of a limited number of bagels, prepackaged danish, a few instant oatmeal packets. No juice or water unless you bought it from the vending machines. Nothing hot. No fruit. Folks were waiting for someone to refill the water on the coffee maker and the toaster ( for the bread and bagels) barely worked. Had to ask for milk and cream cheese. Most of the parking spaces were fenced off for the renovations. The Internet was "free" only if you were a club member or became one. The last resident inn we stayed at in PA was far better. I don't travel much as I used to but this was one of the worst hotel experiences I've had. Oh, with all the renovations and inconveniences it was still the same or more in cost than nearby hotels'

It was grear experience the hotel staff were wonderful and they accommodate our needs for our son who has special needs.

I wouldn't come here if you're trying to trust a hotel to be ready when you're there, on time, wanting nothing more than rest and comfort. Barely no staff, hot tub never seems to be available for use and it's more of a smaller.. older, hotel, that needs to be remodeled. Smells musty.

Excellent

We got our requested ground floor and a free upgrade as well .Then in the morning had a wonderful breakfast that was included with the room fee👍 Staff we friendly and helpful What more could you hope for 😃

Stay was terrible. Room had maintenance issues that staff was aware of before renting to me. Such a disgusting experience

Overall was good. They are doing work during the day so there is a lot of banging around. WiFi was horrible. Even after doing the upgrade. Confirmed it on three different devices.

Nothing

Peaceful, kind staff, clean