特里貝卡紐約喜來登飯店

Good

Good,nice

服務人員親切、附近交通便利、位置佳，我預訂了6個晚上的住宿。只是床太軟、枕頭更軟，雖然向櫃檯反應了數次，也更換了枕頭兩次，枕頭卻仍然偏軟而難以入睡，失眠了四個晚上。第五天在附近的商店買了較硬的枕頭，最後兩天就很好入睡。如果飯店可以準備少數較硬的枕頭以解決住客的睡眠問題，就會比較完善。

By the payment part is not clear.

Todo bien

Surprisingly nice property in a great central location to enjoy Tribeca, Soho and the Vilage.

average in every way.

Nice

Requested a king bed, we got 2 double beds, when I went back down to front desk, it was not made clear that the room they were switching us to with a king bed was much smaller, which is NOT what I reserved. Very small room. But location excellent

Location, location, location! This property is showing its age but room is spacious, property is well managed, clean and a friendly staff. The elevator can be slow and often crowded but that is only issue we had. The area is well situated at crossroads of Tribecca, SoHo and Chinatown. Extremely walkable - with shops and restaurants at your doorstep. And almost all subway lines are within a few blocks of this hotel. For the price, this hotel can't be beat in NYC!

Had issues requesting 2 extra towels. Took 2 days 3 calls and 2 in-person visits to get 2 towels.

ive stayed here a few times now, as its close to work meetings. it is an extremely average hotel, think mid to late 1970's. when I checked in I found medicine on the floor near the bed, and the trash can in the bathroom was full. ive never been to a hotel where the staff behind the desk to check in never seems to enjoy their job. they are not people people. and today I specifically asked to have room cleaned but my request was ignored. seems to be a very poorly managed hotel, especially with whoever does the hiring. avoid if you can, tho in a pinch it can serve a purpose in you travel plans , tho often horribly overpriced . it is survivable and generally sleepable.

The staff is awesome!

Great area

I celebrated my 35th birthday day here for two nights and they were very accommodating and very helpful and they made me feel acknowledged when checking in celebrating my birthday. I enjoyed myself at the Sheraton.

Such a nice stay! The front desk staff were friendly and accommodating. Will stay again!

Professional and friendly.

The hotel was okay, but immediately outside the front door was filthy. A lot of trash and debris all over the sidewalk. The hotel could pay some one to clean out front, even if it is technically public property. It is a really unpleasant experience going in and out of the property.

Excellent stay