奧斯汀北朗德羅克 WoodSpring 套房飯店

Service staff was exceeding helpful and accommodating

Arrived and room was not clean. They moved us rooms but the new room was oily and had no soaps. The towels in the room were stained and the phones did not work. Tried to get with management and they denied it. People were partying in the parking lot with alcohol and cigarettes at 11 at night. Hotel smelled of marijuana and chemicals. No amenities

This place was unclean, no accommodation , terrible sleeping conditions and noisy. There people playing music in the parking lot all night.

It was a nice place.

It was a nice place.

Part of my disappointment is my own fault because I did not research the hotel before I booked the room. However, this hotel provides little to nothing as far as amenities or basic things you’d expext. I found one bar of soap but nothing else. I could have at least used a blow dryer. There was downstairs in the lobby, but nobody told me so I went without!

Good overall stay

I like the staff. She was very nice. Liked the parking lot. Very clean

This is not a motel, it is a long term stay property. The room comes with nothing: No shampoo or soap, hair dryer, iron (when asked, I was told people bring those thinks with them). Bathroom electrical didn't work but they did fix that. The TV did not work and they didn't fix this. You could hear EVERYTHING that was happening in adjoining rooms and there were nightly parties in the parking lot. The front desk has no attendants past 10PM. Do yourself a favor and stay elsewhere

Loved it

I had to ask for clean sheets twice on my first night because the set on the bed was dirty and then the first requested set was dirty too. There appeared to be little to no one working here.

Good and comfortable

Good and safe

My stay was good. The only thing i will say is the walls are thin.

The hotel was conveniently located near the location of our sports tournament. There were a few food options nearby. The room was clean and spacious for the price.

Room was clean and service was great

Great

The facility said that it was smoke free our whole floors smelt like a cigarette bomb lit off. Causing my husband to wake up in profusely puke for about three hours. Had to re-book for a new hotel that morning.

Excellent customer service!

I loved the girls at the front desk they were amazing 😍