Aurora Central Hotel

加價訂5人房卻只給4人房‼️第一天抵達飯店辦理入住手續後進房發現只有給4人房，到櫃檯跟飯店反映飯店卻還要我們加價才能加床，而且還要隔天才能加，接著就跟Hotels.com反映卻還要等到第三晚才來加床，朋友就這樣睡在地板兩晚，真的很糟糕‼️

The staff were so helpful and friendly and attentive! The room was large and clean!

Schöne Zimmer, sehr zentrale Lage!

Great staff who very friendly i wish rooms would have been bigger

Clean and modern room. Staff were fine. Breakfast was rubbish, and you cannot get any sleep at all due to the windows being rubbish!

スタッフの対応も良かったです。

Loved my stay here. Central location, amazing service, breakfast was nice and the room was lovely. The bed was comfortable, shower was great. I will be back!

ホテルは綺麗で、スタッフはとても親切にしてくれて滞在中は不満はありませんでした。 ただ、ホテルの入り口が分かりづらくて、何度か通り過ぎてしまいました。

We only stayed the night but generally ok. Staff quite pushy at breakfast for feedback and to fill out reviews other than that ok.

This hotel is located in the Old City and can be a bit hard to find, but the service is outstanding. In particular, the concierge, Lucy, was incredibly kind and I became a big fan of hers. It’s the kind of hotel that makes me want to stay here again next time I visit. Thank you! 😊

My stay at Aurora Central Hotel was exceptional. The modern design and outstanding value impressed me, but the real highlight was the caring staff. While sick, the concierge arranged a walk-in doctor, customized meals to my needs, and checked on me regularly. Truly welcoming service, delicious food, and remarkable hospitality

Great location I’d you want to be on the middle of all, but be advised the rooms that in the front of the hotel and road are very noisy and even more noisy at weekend. Breakfast is basic but ok . Staff is very very nice and willing to help at all , you feel the family owned approach.

Tee was the best! He picked up a specialty cake for my wife’s bday and had happy bday written on the bed in fresh flower petals. He booked massages, reservations, and tickets for us!

Rooms were beautiful and staff is so helpful! Definitely recommend when in Hanoi’s old quarters

The amenities were top notch and the staff were friendly and accommodating. Sofia went out of her way to make our stay more enjoyable by providing information and recommendations and took care of booking everything

Room is on the smaller side, purchase a larger room option if budget is not an issue. Otherwise location is perfect!

Wonderful staff

Great hotel in old town. its a small boutique hotel. its very new, very nice staff. clean, but i think the could be better on dust cleaning around. great play area for smaller kids.

The room was clean and comfortable.

Great location for exploring Hanoi. Staff were very kind and helpful. Very modern and clean.