Grand Pioneers Halong Bay Cruise 2

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:30 AM - 10:30 PM. The check-in location differs from the property location. Check-in location: [https://maps.app.goo.gl/4Gtp3rd4eTMqFBBE6]. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests are required to contact the property to provide a copy of passport no later than 10:30 AM of the check-in date. Late submission will be subject to a fine of VND 2,500,000 by the local port authorities