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Halong Plaza Hotel
飯店
8.3
/10
非常好
291个评论
客人对住宿的评价
Pham H. V.
9.7
/ 10
Tôi và gia đình đã có 1 kỳ nghỉ rất tuyệt vời. Nhân viên nhiệt tình và chu đáo. Buffet sáng khá đa dạng nhưng chưa thực sự ngon, thích quầy đồ tráng miệng. Gần Sunworld, gần các quán ăn
Mai
9.4
/ 10
Vị trí thuận lợi, hồ bơi rộng, đẹp. Phòng ốc sạch sẽ thoải mái. Đặc biệt, nhân viên phục vụ rất nhiệt tình
Leashelle
10.0
/ 10
The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean
Definitely stay again
Oliver
10.0
/ 10
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November).
Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
Julie
10.0
/ 10
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
在該地區
查看地圖
No 8, Halong Road, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
主要設施
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冷氣
餐廳
泳池
24小時前台
停車處
電梯
WiFi
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Halong Plaza Hotel的可用房型
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價格顯示
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Halong Plaza Hotel周圍有什麼
No 8, Halong Road, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
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了解更多關於Halong Plaza Hotel
Location
Halong Plaza Hotel is located in area / city Bai Chay Ward.
About Halong Plaza Hotel
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Halong Plaza Hotel.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Halong Plaza Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, Halong Plaza Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Halong Plaza Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Halong Plaza Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Halong Plaza Hotel is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Halong Plaza Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Halong Plaza Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Halong Plaza Hotel.
Halong Plaza Hotel所有設施
酒吧、咖啡廳與交誼廳
泳池
健身中心
公共空間
大廳
客房內設施
- 浴袍
- 浴缸
- 有線電視
- 桌子
- 吹風機
- 室內保險箱
- 迷你吧
- 冰箱
- 淋浴
- 電視
一般的
- 空調
- 舞廳
- 宴會
- 連通房
- 家庭房
- 暖氣機
- 無菸房
- 泳池
- 吸煙區
公共設施
- 停車服務
- 大堂咖啡/茶服務
- 電梯
- 24小時客房服務
- 餐廳
- 早餐餐廳
- 客房服務
- 保險箱
- 公共區域WiFi
食物和飲料
- 酒吧
- 早餐
- 自助早餐
- 咖啡館
- 酒吧
- 點心
- 小吃店
- 素食餐
飯店服務
- 行李員
- 貨幣兌換處
- 前台
- 24 小時前台接待
- 洗衣服務
- 行李寄存
- 多語言服務人員
- 旅遊服務
商務設施
- 商務中心
- 商務設施
- 會議設施
- 投影儀
要做的事情
- 健身中心
- 按摩服務
- 溫泉
- 三溫暖
連接性
- 互聯網服務點
- 局域網互聯網
- 免費 WiFi
附近設施
- 自動櫃員機/銀行服務
- 商店
體育和娛樂
- 檯球
- 健身中心
運輸
- 機場接送
兒童和寵物
- 兒童餐椅
接駁車服務
- 機場接送（收費）
Halong Plaza Hotel住宿政策及一般資訊
入住/退房時間
入住：
從 14:00
退房
前 12:00
Breakfast at the accommodation will be provided from 05:30 - 09:30.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
Trẻ em dưới 05 tuổi sử dụng chung giường cùng bố mẹ Child under 05 years old, sharing bed with parents Trẻ em từ 05 - dưới 10 tuổi sử dụng chung giường cùng bố mẹ. Child from 05 - under 10 years old sharing bed with parents Người lớn (từ 10 tuổi trở lên) kê giường phụ. Adults (10 years old and above) extrabed.
一般資訊
熱門設施 | 冷氣, 餐廳, 泳池, 24小時前台, 停車處, 電梯, WiFi |
入住/退房時間 | 从 14:00 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
Halong Plaza Hotel的可用房間 | 185 |
在Halong Plaza Hotel的樓層數 | 20 |
另一設施在Halong Plaza Hotel | 浴袍, 浴缸, 有線電視, 桌子, 吹風機 |
Halong Plaza Hotel常見問題
在Halong Plaza Hotel有哪些可用設施？
這裡有頂級設施Halong Plaza Hotel例如冷氣, 餐廳, 泳池, 24小時前台, 停車處, 電梯, WiFi .（有些可能需要額外收費）
正常入住和退房時間是Halong Plaza Hotel？
在Halong Plaza Hotel的標準入住時間從從 14:00開始最晚退房時間為前 12:00
Halong Plaza Hotel提供早餐嗎？
是的，Halong Plaza Hotel提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Halong Plaza Hotel?
Halong Plaza Hotel is a 4.0-star hotel.
How many floors does Halong Plaza Hotel have?
Halong Plaza Hotel has 20 floors.
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更多其他客人的評論Halong Plaza Hotel
整體評分與評論 Halong Plaza Hotel
Traveloka (101)
其他來源 (190)
8.2
非常好
來自 190 則評論
清潔度
8.8
房間舒適度
8.6
地點
7.0
服務與設施
8.4
排序方式
最相关
偏好設定
查看全部
旅行者評論 Halong Plaza Hotel
每頁評論數
20
40
精選評論
CHUNTE
8.0
/10
362 幾週前評論
Hotels.com verified review
普普通通
Verified traveler
6.0
/10
412 幾週前評論
Hotels.com verified review
下次還可以，再去住一晚。
Stanley
6.0
/10
687 幾週前評論
Hotels.com verified review
整體來說還算不錯的飯店，客房內大面的玻璃窗看下龍灣的風角真的很棒。大廳及餐廳的感覺不錯。不過，飯店的泳池周邊有點單調。要從飯店走到市區有一段距離，若是有老人或小孩同行，建議還是坐計程車吧!
Frank James
與親友同行
10.0
/10
51 幾週前評論
Hotels.com verified review
Great hotel, good size rooms and facilities.
Shawn
6.0
/10
59 幾週前評論
Hotels.com verified review
The hotel needs to update the bathroom’s shower doors, the floors by toilet is leaking water, older wooden furnitures making noise s when we are used it. It’s very economical uses of electricity conservation. The food is very good buffet breakfast with many choices.
Anatol
閒暇 與伴侶同行
8.0
/10
80 幾週前評論
Expedia Group verified review
Nice clean well maintained great size rooms great food and location
Leashelle
10.0
/10
86 幾週前評論
Hotels.com verified review
The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean
Definitely stay again
Oliver
10.0
/10
104 幾週前評論
Expedia Group verified review
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November).
Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
pa pa
閒暇 家庭
10.0
/10
114 幾週前評論
Expedia Group verified review
Good seevice
Julie
10.0
/10
139 幾週前評論
Expedia Group verified review
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
Christoffer
10.0
/10
140 幾週前評論
Hotels.com verified review
I had a great time staying here. Brilliant views from the room and the staff was very accomodating & service minded helping me with multiple things around my stay: Flexibility in terms of check-out & help both arranging a day-tour as well as my transportation leaving Ha Long Bay, all on a short notice which I genuinely appreciated. 10/10 would definitely stay again.
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Briar
閒暇 與伴侶同行
10.0
/10
146 幾週前評論
Expedia Group verified review
Very nice location and amazing buffet . Staff was very friendly and helpful!
Julian P P
10.0
/10
297 幾週前評論
Hotels.com verified review
Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Verified traveler
4.0
/10
298 幾週前評論
Hotels.com verified review
Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
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Keiichi
2.0
/10
299 幾週前評論
Hotels.com verified review
話せばながくなるが、このホテルに宿泊の際は注意した方が良い。最初は感じが良く、フロントも非常にテキパキと仕事をこなし、部屋も良かったし、言うことなしと思っていた。しかし、感じはいっぺん、悪いものづくしとなったなっ。1) 冷蔵庫の品に全く手を付けていないのに、一本ジュースを飲んだ、と請求された。勿論触れてもいないので払わす。宿泊前に利用したハロン湾の一泊のクルーズ船Serena号の運営もハロンプラザホテルも同じ会社。クルーズ船で世話になったやり手のマネージャーに、チェックアウト後のハノイ市内までのプライベート・カーの手配を頼んだ。来る時もホテル、クルーザーと同時に往路のハノイからハロン湾までの車を頼んでいたので、同じ車を頼んだが、用意されたのは汚い少し小さい車だった。それは良いとして、費用は往路アメリカドルで90ドル支払ったことは、本人はよく知っているはず。でも、尋ねたので90ドルと教えた。
出発の朝わざわざ見送りに来てくれ、如何にも親切に装った。まず、その車に一緒に乗り込み自分の住んでいる家の前まで、送らせた。車中で車代の90ドルを要求、100ドル札を渡すと、10ドルのお釣りをベトナムドンでくれた。そこまでは許せるとして、車が走り出すと地道をゆっくりと走る。往路は高速でとても快適にハノイからハロン湾まで来れたが、復路はちがう。埃っぽいガタガタ道を走るので、不思議に感じ30キロ程走った所で、運転手に高速道路に入らないのかと言うと、そんな契約ではない。高速を走るなら高速代わわ払え、とまで言われた。車を手配してくれたマネージャーはプロではなく何だか知人にアルバイトを頼んだ感じ、がした。無駄に2時間も最悪の地道を走り、やっとホアヒンのインターから高速に入った。往路の運転手は乗るなり、ボトル一本の水を我々夫婦にくれ、途中頼んでいなくても、一時間走った辺りで、パーキングエリアに入りトイレ休憩をし、更にもう一度一時間後に2度目の休憩をした。車は大きく、綺麗で、親切丁寧な運転手だった。復路は大違い、時間は掛かるし、一時間半以上無駄にした。トイレ休憩もないので、こちらから申し出たが見つけてくれす、私がホテルの前で車を止めさせ、自ら交渉してトイレをした。どれだけ、セコい事をして少しの小遣い稼ぎをしようとしたのかは知らないが、本当に怪しからん話しである。クルーズ船での親切や、好意は全て水泡に期したと言えるし、彼の信用は全く無くなったと言って良い。口先ばかりの親切は化けの皮が剥げると、最低だ。もう一つストーリーがある。ホテルのレストランで夕食を食べようとした時、ウエイトレスの1人が、突然あなた方の部屋の番号は？と聞かれた。番号を告げると彼女は、レストランから出て行った。不思議に思い、彼女を呼んで責めるも理由を教えない。叱責し始めると男性のスタッフが寄って来て、説明を始めた。
実は昔アメリカのアトランタ市のホテルで同様のことがあり、食事後に部屋に戻ると全ての持ち物が無くなっていた。ウエイトレスが外に出て友人に連絡し、友人2人がマスターキーを使って私の部屋に侵入し、持ち物等を全て盗んでいたのだった。その悪夢を思い出し、叱責したのだ。責任者らしき男性が詫びに来たが、こんな事があってはならない。まだまだあるが、長いので、この辺にする。
兎に角、お客様は神様なんですよ、と言っておきたい。
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Verified traveler
閒暇 與伴侶同行
10.0
/10
301 幾週前評論
Expedia Group verified review
The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
Verified traveler
8.0
/10
301 幾週前評論
Hotels.com verified review
Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
Verified traveler
閒暇 與兒童同行
10.0
/10
303 幾週前評論
Expedia Group verified review
Very nice hotel,
Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
Verified traveler
商務與休閒
10.0
/10
321 幾週前評論
Expedia Group verified review
후기를 안남기는 편인데
하롱 프라자 호텔은 진짜 좋았습니다
룸서비스와 조식등은 진짜 훌륭하고, 주변 바다도 보기 좋고
가격도 착하고 진짜 추천합니다
James
6.0
/10
322 幾週前評論
Hotels.com verified review
We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night.
Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed.
We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease.
The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight.
Good size pool and extensive gym.
The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
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每頁評論數
20
40
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整體評分與評論 Halong Plaza Hotel
Traveloka (101)
其他來源 (190)
8.2
非常好
來自 190 則評論
清潔度
8.8
房間舒適度
8.6
地點
7.0
服務與設施
8.4
排序方式
最相关
偏好設定
查看全部
旅行者評論 Halong Plaza Hotel
每頁評論數
20
40
精選評論
CHUNTE
8.0
/10
362 幾週前評論
Hotels.com verified review
普普通通
Verified traveler
6.0
/10
412 幾週前評論
Hotels.com verified review
下次還可以，再去住一晚。
Stanley
6.0
/10
687 幾週前評論
Hotels.com verified review
整體來說還算不錯的飯店，客房內大面的玻璃窗看下龍灣的風角真的很棒。大廳及餐廳的感覺不錯。不過，飯店的泳池周邊有點單調。要從飯店走到市區有一段距離，若是有老人或小孩同行，建議還是坐計程車吧!
Frank James
與親友同行
10.0
/10
51 幾週前評論
Hotels.com verified review
Great hotel, good size rooms and facilities.
Shawn
6.0
/10
59 幾週前評論
Hotels.com verified review
The hotel needs to update the bathroom’s shower doors, the floors by toilet is leaking water, older wooden furnitures making noise s when we are used it. It’s very economical uses of electricity conservation. The food is very good buffet breakfast with many choices.
Anatol
閒暇 與伴侶同行
8.0
/10
80 幾週前評論
Expedia Group verified review
Nice clean well maintained great size rooms great food and location
Leashelle
10.0
/10
86 幾週前評論
Hotels.com verified review
The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean
Definitely stay again
Oliver
10.0
/10
104 幾週前評論
Expedia Group verified review
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November).
Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
pa pa
閒暇 家庭
10.0
/10
114 幾週前評論
Expedia Group verified review
Good seevice
Julie
10.0
/10
139 幾週前評論
Expedia Group verified review
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
Christoffer
10.0
/10
140 幾週前評論
Hotels.com verified review
I had a great time staying here. Brilliant views from the room and the staff was very accomodating & service minded helping me with multiple things around my stay: Flexibility in terms of check-out & help both arranging a day-tour as well as my transportation leaving Ha Long Bay, all on a short notice which I genuinely appreciated. 10/10 would definitely stay again.
閱讀更多
Briar
閒暇 與伴侶同行
10.0
/10
146 幾週前評論
Expedia Group verified review
Very nice location and amazing buffet . Staff was very friendly and helpful!
Julian P P
10.0
/10
297 幾週前評論
Hotels.com verified review
Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Verified traveler
4.0
/10
298 幾週前評論
Hotels.com verified review
Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
閱讀更多
Keiichi
2.0
/10
299 幾週前評論
Hotels.com verified review
話せばながくなるが、このホテルに宿泊の際は注意した方が良い。最初は感じが良く、フロントも非常にテキパキと仕事をこなし、部屋も良かったし、言うことなしと思っていた。しかし、感じはいっぺん、悪いものづくしとなったなっ。1) 冷蔵庫の品に全く手を付けていないのに、一本ジュースを飲んだ、と請求された。勿論触れてもいないので払わす。宿泊前に利用したハロン湾の一泊のクルーズ船Serena号の運営もハロンプラザホテルも同じ会社。クルーズ船で世話になったやり手のマネージャーに、チェックアウト後のハノイ市内までのプライベート・カーの手配を頼んだ。来る時もホテル、クルーザーと同時に往路のハノイからハロン湾までの車を頼んでいたので、同じ車を頼んだが、用意されたのは汚い少し小さい車だった。それは良いとして、費用は往路アメリカドルで90ドル支払ったことは、本人はよく知っているはず。でも、尋ねたので90ドルと教えた。
出発の朝わざわざ見送りに来てくれ、如何にも親切に装った。まず、その車に一緒に乗り込み自分の住んでいる家の前まで、送らせた。車中で車代の90ドルを要求、100ドル札を渡すと、10ドルのお釣りをベトナムドンでくれた。そこまでは許せるとして、車が走り出すと地道をゆっくりと走る。往路は高速でとても快適にハノイからハロン湾まで来れたが、復路はちがう。埃っぽいガタガタ道を走るので、不思議に感じ30キロ程走った所で、運転手に高速道路に入らないのかと言うと、そんな契約ではない。高速を走るなら高速代わわ払え、とまで言われた。車を手配してくれたマネージャーはプロではなく何だか知人にアルバイトを頼んだ感じ、がした。無駄に2時間も最悪の地道を走り、やっとホアヒンのインターから高速に入った。往路の運転手は乗るなり、ボトル一本の水を我々夫婦にくれ、途中頼んでいなくても、一時間走った辺りで、パーキングエリアに入りトイレ休憩をし、更にもう一度一時間後に2度目の休憩をした。車は大きく、綺麗で、親切丁寧な運転手だった。復路は大違い、時間は掛かるし、一時間半以上無駄にした。トイレ休憩もないので、こちらから申し出たが見つけてくれす、私がホテルの前で車を止めさせ、自ら交渉してトイレをした。どれだけ、セコい事をして少しの小遣い稼ぎをしようとしたのかは知らないが、本当に怪しからん話しである。クルーズ船での親切や、好意は全て水泡に期したと言えるし、彼の信用は全く無くなったと言って良い。口先ばかりの親切は化けの皮が剥げると、最低だ。もう一つストーリーがある。ホテルのレストランで夕食を食べようとした時、ウエイトレスの1人が、突然あなた方の部屋の番号は？と聞かれた。番号を告げると彼女は、レストランから出て行った。不思議に思い、彼女を呼んで責めるも理由を教えない。叱責し始めると男性のスタッフが寄って来て、説明を始めた。
実は昔アメリカのアトランタ市のホテルで同様のことがあり、食事後に部屋に戻ると全ての持ち物が無くなっていた。ウエイトレスが外に出て友人に連絡し、友人2人がマスターキーを使って私の部屋に侵入し、持ち物等を全て盗んでいたのだった。その悪夢を思い出し、叱責したのだ。責任者らしき男性が詫びに来たが、こんな事があってはならない。まだまだあるが、長いので、この辺にする。
兎に角、お客様は神様なんですよ、と言っておきたい。
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Verified traveler
閒暇 與伴侶同行
10.0
/10
301 幾週前評論
Expedia Group verified review
The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
Verified traveler
8.0
/10
301 幾週前評論
Hotels.com verified review
Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
Verified traveler
閒暇 與兒童同行
10.0
/10
303 幾週前評論
Expedia Group verified review
Very nice hotel,
Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
Verified traveler
商務與休閒
10.0
/10
321 幾週前評論
Expedia Group verified review
후기를 안남기는 편인데
하롱 프라자 호텔은 진짜 좋았습니다
룸서비스와 조식등은 진짜 훌륭하고, 주변 바다도 보기 좋고
가격도 착하고 진짜 추천합니다
James
6.0
/10
322 幾週前評論
Hotels.com verified review
We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night.
Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed.
We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease.
The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight.
Good size pool and extensive gym.
The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
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