富國島新世界度假村

It’s a great hotel but there are too many ants around. In the room and in bed too. That’s not very pleasant. The staff worked hard to kill thek but it’s too nature.

Plenty of Gecko in the villa and keeping screaming

The room (house) is very spacious and the private swimming pool is terrific for kids. The environment is peaceful. The infinity pool and the beach are great to enjoy. The spa is awesome! Will definitely come for the second time!

Everything is good

服務員態度很友善。早餐食物多元化，三天早餐都各有不同特色，餐廳座位充足！餐廳早餐時段有職員安排活動例如用椰子葉摺的手工，填色，下棋，供小朋友吃完早餐後玩，小朋友玩得很開心，大人也可以休閑一下。 沙灘的沙很幼滑，免費提供堆沙工具及獨木舟，設備很周到！ 泳池有兩條滑梯給小童玩，很有趣。可是淺水區域的梯級較多，而且不明顯，建議泳池的在梯級邊加上明顯標記，以防小朋友跌倒後頭浸落水。 本來期待可以去到大水上樂園的Kidszone，可惜正在裝修， 在沙灘玩時也聽到工程聲音。如果訂酒店時，可以告訴我們，並減價，便更好預算。

Good

房間太舊

房間很漂亮，酒店泳池、沙灘風景都很美 酒店職員很幫忙，接送都安排得好好

We've enjoyed our stay very much. Thank you!

Without shuttle bus to sunset town

房間浴巾只有更換一條，Buggy來的很慢，除此之外很適合帶小孩

The environment is relaxing and the staff's service is excellent. The breakfast is good with different choices. We are staying at deluxe villa room, however we would suggest that the door of toilet and shower be applied with frosted look (at least in the middle part) so as to avoid embarrassing if two friends are staying in the same room.

The facilities are perfect.

Very good experience in Phu Quoc. The hotel is new and clean, staffs are friendly and helpful. The food was delicious. We had a memorable trip and will definitely come back again.

絕對會讓人想再來的飯店

The staff were friendly and the food at the restaurants was generally good. However, the dinner dining options were too limited, which was disappointing, and although the villa had a kitchen, it required an extra fee to use it, so I didn’t understand the point of having one. Cleanliness was the biggest issue. The common areas, such as the living room floor, dining table, and sink area, didn’t feel properly cleaned, and it seemed as though the individual rooms and bathroom floors were hardly cleaned at all. The toilet wasn’t cleaned daily, and when the shower gel in the shower ran out, even though it was left on the floor, it wasn’t refilled for several days. The pool water quality also wasn’t very good. On top of that, the coffee pot was nasty, with white mold inside that looked like it had been there for weeks. Another challenge was that the staff spoke very little English, which made it difficult to communicate our needs. Overall, staying there wasn’t terrible, but it wasn’t a very comfortable trip either.

It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.

Great resort for family

Excellent resort! Would come back again!

We had a lovely stay in a premium pool villa for 3 nights. The villas are spacious, the staff are friendly, the breakfast was fantastic, and the beach was lovely. There are a few reasons I didn't rate this more highly. No off site food or beverage is allowed and there is a charge for using the kitchen in the villa that you paid to stay in. These are crazy rules, made worse by very overpriced food and drinks. We opted to leave the resort for lunch and dinner and eat at a different restaurant for each meal at the various places that were within walking distance as they had great food options at a reasonable price. We also went to go paddleboarding only to find there are only two that are a bit dated and they only had one paddle. The villa itself had a dingy shower, old leaves piled up all over the patio, and it's as if the walls were dirty, particularly around switches and other high traffic areas, and the sofa was stained. We had a lovely stay as we kept to ourselves and used our private pool, but I'd simply expect more from a 5 star resort.