潘海利根阿爾姆斯飯店

As many people said previously no free parking on site unless you stay in suite i had a great single room overlooking the sea which is unusual for a single quality of food was excellent & all staff were very accommodating & on leaving the person on reception carried my bags to the car a glass of wine was the most money i've paid ever i would come back

We thoroughly enjoyed our stay

An excellent location, fabulous room and outdoor sitting area, and very kind staff.

Staff busy not really bothered about hotel guests Waiting time for a food in restaurant 1h after one of member staff has explained We changed our mind and go somewhere else Place not adequate to price we paid Breakfast served continental when we paid for cooked full breakfast after first night Window in apartment dangerous falling down unexpected mind crushing fingers Nice view from window Good location

Remote carpark expensive at £15-40 for 24 hours. No pavement to the town for some distance. Hotel not very clean - dirty floor and table. Paintwork needed attention particularly in the reception area. Food average, drinks expensive. Room service non existent. Staff pleasant and helpful. The whole place needs an internal refurbishment.

The room was fine. Very clean. Sea view. We couldn't get the shower to work so used the bath instead. We opted to take breakfast which was a great disappointment. The self serve buffet had no cups, saucers, spoons, bowls or yoghurt and just 2 croissants left at 9am. The toast machine was broken. The menu was confusing (egg on toast option included the buffet breakfast, but very small pale print so hard to read). Staff member blithely admitted it wasn't very good and didn't charge us in the end. Also said it was good we opted not to eat there the previous evening as they were busy with one and a half hour wait for food. Shame the food lets it all down.

Room 12 is a good size with lovely views alas it’s in the roof and no lift. Staircase very steep. No breakfast as they didn’t have a chef!! Not particularly well run. I’d emailed them twice but they never reply. There is no hotel car park and the hotel is a 15 minute walk to the beach.

Pretty big rooms, good food, friendly staff. You need to be at breakfast as early as possible though, the baked goods are out quickly sometimes. Still really good overall

Lovely stay on the waterfront - parking can be a little tricky to spot the entrance, but once located easy to access. Nice breakfast and great location.

We have been wanting to visit this hotel for years and were amazed that a Saturday night was free, with a sea-view room..and the weather was to be glorious. Granted early check-in; bright room, clean and modern, well decorated. Manager even let us park our m'cycle directly opposite, just off the road. This would have been an excellent stay if we'd eaten elsewhere. Evening meal was poor by any standard (very restricted options-no burgers/steak/flat breads) and what arrived 1hr later was only eaten because we were very hungry. Breakfast was dire for me and my partner kindly donated 1/3 of her omelette to save me complaining. We felt for the staff because they obviously do long hours and the heatwave must have affected things in the kitchen. I have tried to give a true reflection of our experience and I tend to give 5* or write no review at all, however I will be emailing the hotel regarding the degree to which we felt let down.

Bit of a blip at check in (which wasn’t the hotels fault tbh) but James was quick to rectify the situation and all the staff were excellent (well done James,Sion,Baz and Charlotte for your very attentive treatment We will definitely be returning

The room was delightful. Lovely sea views. The staff were friendly and it was a comfortable stay.

Very nice place

What a wonderful stay. The staff were great, the hotel room spacious and well appointed and the whole experience was great. Will stay again.

We had apartment. It was very good in lots of areas, beds, bed linen , good showerTV and internet. We reported that toilet upstairs was leaking from the back near floor.could be a hazard. There could have been more availability of cutlery , couple of bowls or plates could have been available. There was a fridge , dining table and 4 chairs. If we wanted to have a take away - no cutlery or plates. We had an eat supper in bar area, food was ok , it was too noisy to relax so just had main course..

Lovely place with great views

Great stay and great food.

Previously stayed in one of the better rooms and it was good but the hotel was full on this occasion and we had one of the standard rooms. The bed was uncomfortably hot, probably because of a plastic rich undersheet. Shower was minimal size. Dinner was very poor. We dined early but many of the menu options were unavailable and the fish we ordered appeared to have been kept warm for a long time. I assume we were eating what was left over from lunch or last night's dinner. Breakfast was excellent.

Very friendly atmosphere, check in and out was really good along with very good service overall. Couldn’t wish for a better stay.

Parking was an issue in the area nothing provided by the hotel as in scar parking pass. Also we were woken up in the early hours by other guests arriving home drunk and banging about in the room above