一開始回覆很快，WhatsApp確認也很及時。但到了當天，他們的態度就有點冷淡了。我提早半小時到達，卻被告知要等，也沒人跟我見面。直到6點他們才聯絡我。我發訊息詢問，他們只告訴我集合地點。見面後，他們沒有任何解釋，只是讓我上船。我的意思是，他們沒有再次確認行程安排等等。我們跟著船長上船，他說他會帶我們去浮潛。結果，他並沒有提供任何幫助，而且只有一個浮潛點。船長很友好，但不算嚮導。船很乾淨，私人房間也和預訂的一樣。服務很差。我知道我得到的是按照App上的資訊來的，但如果能在出發前直接解釋清楚就好了。感覺他們不夠熱情。難道是因為我是透過App預訂的嗎？

我太高興了，我原本以為看不到海豚，結果卻看到了很多海豚，這次旅行我永遠不會感到厭倦，下次我還想去巴厘島。

Satisfied... titik kumpul gampang, adminnya responsif, dan helpfully

Private boat for 6 of us We choose the later time which departed at 830am Travel agency sub the job to another boat rider U can try to contact the boat rider at cheaper rate

mantap dengan bli Ryan,friendly,sabar,komunikatif,the best pokoknya

Almost got cheated (?) ordered a private boat for our couple trip but was guided into a group boat of 9+ ppl. I had to explicitly tell the guide that I ordered a private boat, he still even asked me if I can be in a shared boat instead which of course I rejected 🤯 He then called his other friend to come with a private boat, making our trip late by ~15 mins, barely catching the sunrise. But giving the benefit of the doubt I guess it's just a miscommunication from mgmt and the guide. Hope it doesn't happen to other people 🤷 Tripwise it's a rather bad experience, tons of other boats were hunting to view the dolphins, like how poor are they for having to hear those roaring boat engines everyday! I felt guilty for the dolphins for taking part of this activity... We also didn't get many dolphin sightings, like maybe just 3-4x, definitely not worth it. The snorkeling experience was meh, the snorkeling equipment wasn't cleaned properly, boring white coral reef but relievingly there are tons of fish. Bring a pack of bread to feed the fish for maximum experience.