The staff was amazing. Very friendly and professional.
Juan
閒暇
10.0
/10
14 幾週前評論
Expedia Group verified review
Convenient and close to family in White Plains and Westchester County Airport. Lots of good restaurants nearby too
Masako
商務與休閒
2.0
/10
14 幾週前評論
Expedia Group verified review
I requested housekeeping to clean my room but received no response. I had to request it again the next day before they finally cleaned and changed the towels.
The room next door is a staff entrance, and the door opening and closing noises were loud even late at night. I was scared, wondering if someone was opening my door.
Veronica
4.0
/10
15 幾週前評論
Expedia Group verified review
Bathroom in our room was filthy
Brian
與親友同行
10.0
/10
15 幾週前評論
Hotels.com verified review
They’re so great with dogs-love this hotel!
Aba
閒暇 家庭
10.0
/10
16 幾週前評論
Expedia Group verified review
Hotel is neat and aesthetically pleasing. Top notch customer service. Decent dining option and variety of breakfast options.
Mika
10.0
/10
16 幾週前評論
Expedia Group verified review
Used the hotel shuttle, which worked out perfectly, check-in was smooth, and the room was very modern and clean. Also a really good omelette for breakfast. Only downside is a destination or resort fee.
Christine
商務與休閒 家庭
8.0
/10
16 幾週前評論
Expedia Group verified review
Thoughtful staff, clean and convenient location
Thomas
業務
4.0
/10
16 幾週前評論
Expedia Group verified review
I had to work too hard when I got to this hotel. The parking app was a nightmare. My upgrade was to two different rooms connected by doors. Not a suite upgrade as promised. As a result, check-in took much longer than it should have. Personnel. Very nice but again I had to work too hard to get the room I wanted and expected.
Mark
10.0
/10
17 幾週前評論
Expedia Group verified review
Excellent welcoming front desk staff!
Cynthia
業務
10.0
/10
17 幾週前評論
Expedia Group verified review
Very nice people and very clean.
E
閒暇 家庭
8.0
/10
17 幾週前評論
Expedia Group verified review
it is a beautiful hotel & staff very nice , the manager went out of his way in helping me with the parking app . the only negative thing I could say was that the bed was not comfortable , otherwise I would have rated it a 5 star.
Verified traveler
與親友同行
4.0
/10
17 幾週前評論
Hotels.com verified review
Run down very cheap looking rooms. Will not return.
Deborah
6.0
/10
17 幾週前評論
Hotels.com verified review
I normally stay at the Marriott but I thought I’d try Sonesta. Why a destination fee ? I’ve never paid that before Also our room was not serviced while we were out - we were never told that this would be skipped. Loved the location and the feel of the hotel but wish service and fees were a little more user friendly.
Renee
商務與休閒
10.0
/10
17 幾週前評論
Expedia Group verified review
Stayed one night but wished I had more time. Beautiful hotel. Would stay here again when in the area
Leonard
商務與休閒
10.0
/10
17 幾週前評論
Expedia Group verified review
Great location, very nice pace, friendly staff. Very clean and comfortable.
Tracey
10.0
/10
18 幾週前評論
Expedia Group verified review
Good
Louis
8.0
/10
18 幾週前評論
Expedia Group verified review
Iron in room was broken and I needed to get another one. Also, shower was dripping even when I shut water. Other than that, beautiful hotel.