Bathtubs were dirty in both rooms they switched me too, staff double charged me, couples arguing, water damage, looked like a trap house

When we arrived, I had already checked in online - I was told I needed to give my CC again, so I did. Never asked if it was something special (there for a birthday) wasn't asked if we wanted to upgrade the room - every time I left the person at the desk was on their phone - one time I walked up to the desk I even had to say excuse me because the desk person (a gentleman) was so engrossed in his phone he didn't even notice I was there - the pool had to have a separate key card, they didn't provide towels at the pool, you had to bring your own, the phone in my room was broken so I couldn't call room service even if I wanted to. The Breakfast was on time, and they left it up for a few minutes past 9, which was nice for those who were on their way out, they could grab something. I had interacted with the cleaning staff on my floor, and they were very, very nice to give me fresh towels (I had the do-not-disturb sign on my door, but they were cleaning, and I asked quickly; they were very, very friendly).

Worst hotel I have ever stayed at. Worst staff. Worst cleanliness. Disgusting doesn’t describe my experience here. Hated every minute. Staff was so rude he should be fired and banned from working hospitality

I don’t usually write reviews, but this place was so bad I feel like I need to warn others. From the moment I walked in, I knew I’d made a mistake. The hotel is filthy—hallways smell like mildew, carpets are stained, and the overall atmosphere feels neglected. It’s honestly one of the worst hotel experiences I’ve ever had. I didn’t feel comfortable or safe staying here, and I couldn’t get out fast enough. Save yourself the headache—pay a little more and stay somewhere clean, safe, and livable.

This place was so unsafe. So many things in my hotel room were broken. The door to my hotel room did not even reach the floor. Do NOT stay here.

Liked the pool area, however would have been nice if they used it for more entertainment purposes. They had video games but weren't working and the pool table was ripped. Our bed wasn't made when we came into our room and the walls needed redone as the paint was peeling and looked rundown. The staff was anazing

Good place. Only issue is the panhandlers that comes through the parking lot

The entire hotel is an older building that has been renovated into two different hotels that are somehow combined. It’s like they tore down outer walls on both buildings and added hallways between them. The signage pointing to the rooms is very confusing since both buildings’ signs are still on the walls. We’re on the second floor and the sign doesn’t have our room number. You can only find our room after passing a hallway to the other hotel. The tub has black stuff in it, the bed has some kind of stain on the sheets. The toilet seat is broken. The furniture is in terrible shape. I’m afraid to look in the mini fridge.

We checked out immediately. Room was filthy, hallways are dark and dirty. Felt very unsafe inside and out. Wouldn’t even allow my dog to stay here. Young girl at the desk was nice and had no issue refunding our stay.

Expedia showed this property as what looked like a nice new hotel. This hotel was a remodeled days inn and was remodeled very poorly. Expedia charged $150 a night for this hotel and in person was about $60. This hotel is in a sketchy part of town and I would not recommend to anyone.

Terrible neighborhood nasty bathroom shower leaking water continuously. Room smelled horrible. Cold water in bathroom sink I could pee faster than that came out. Just awful stay with no cancellation policy. Like a place in a third world country Three police cars at one time taking someone to jail. NEVER AGAIN

Absolutely disgusting. Cockroaches (fresh;y hatched) in the lobby, the floor in the room was sticky and we had to keep our shoes on the entire time. The shower was covered in mold. This place should be condemned and the people running it should be fined. I’m honestly appalled that they haven’t been shut down yet.

guuhgb

Horrible property. Will never stay again. How do i contact someone to have the issue we encountered resolved?

rooms are dirty and bathroom looks like it has not been cleaned for awhile pool only goes up to 4 feet and my daughter stepped on sharp objects in pool breakfeast is only cold ceral and very old doughnut wholes we left a day early because we did not feel safe hotel was supposed to refund my extra night never did there were people in the parking lot all night drinking doors have to be slammed to shut all the way staff was not trained the first thing i saw walking into the room was a busted smoke alarm that would not stop beeping someone stole the batteries out of the remote for the tv

Already said

I like the 🛏️ is comfortable, but under the bed around the frame is so dirty. The microwave is not working I told them twice they said I called someone in , but no one come/coffee maker is not working ,the bathtub have ink around the tub. I check in they say free pet . And she told me deposit $50. I asked her why ?she said hotel rules. When I check out, he told me ,I have to pay $50 for two nights for my pet and I told him when I check in you’ll say different way and I check out you’ll say different , I told him what kind of business is it?and he pointed the sign at the door in front of the office but when I check in I didn’t see any sign pet $ 25 ,told him I want my deposit back and he say he gonna take my deposit for my pet .don’t ever ever come into that hotel again I swear to God . 255 28th st sw Grand Rapids Michigan

the hotel was on our route. bathroom lights were attractive the bathroom needs to be torn out and redone i chose not to shower because the tub was nasty and i had recent brain surgery

Bathtub was fility, phone did not work, no air conditioning, half the lights did not work. Staff changed our room. no phone in this room either. Staff not very knowledgable. They told us Breakfast was from 6.a.m to 11. . came down at 10 minutes to nine and breakfast put away already. bathtub was dirty. To bad Staff talks to each other in their language. Very rude.

Tge room itself smelled of old cigarettes. And the bathroom was smell was even worse. The bathroom wasn't very clean at all. I ended up having to get some Clorox clean up as well as some febreeze. After going thru and cleaning with my cleaner it eventually did smell better. And we were finally able to take a shower as well as feel comfortable our room. It was very spacious and my daughter and I did enjoy our time in the room. The pool/game room was extremely hot and smelled very strongly of chlorine. The water was very murky and unsettling . Our eyes were burning while playing the 1 game that they had available to play. I sat on the seat of 1 game to play it and ended up in a puddle of something on the seat. Not to to mentioned on the gas peddle on the game wasn't working anyways and upon walking to my room to change out of my wet pants, I couldn't help but notice a urine smell from what I assume I sat in. We were a little disappointed considering what we were expecting to get out of our girls night we werent able to get any of. But we did get to bond in a big comfy bed.