9.2
卓越體驗
來自 705 則評論
清潔度

9.6

房間舒適度

9.2

地點

9.6

服務與設施

9.2

旅行者評論 La Mamounia

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精選評論
Yun ting
icon-家庭
家庭
10.0
/10
406 幾週前評論

Hotels.com verified review

非常的棒,完美的住宿,飯店本身就是一個景點,一整天待在飯店也不嫌多,宮殿式的泳池也是經典,也有戶外泳池,花園也很漂亮,非常的舒適。
Verified traveler
8.0
/10
505 幾週前評論

Hotels.com verified review

酒店历史感浓重,每个细节都值得品玩,泳池边的自助早午餐品类很全,味道也不错,很推荐。房间面积偏小,窗子很多,整体感觉还可以。酒店著名的街拍长廊,随便拍拍都是大片。
Gloria
icon-家庭
家庭
10.0
/10
539 幾週前評論

Hotels.com verified review

We loved the trees, the garden, the kindness of staff.
Jose Arnoldo
10.0
/10
13 幾週前評論

Expedia Group verified review

N. A
Ahmad
icon-
10.0
/10
14 幾週前評論

Hotels.com verified review

One of the best hotels in the world
Io
icon-與伴侶同行
與伴侶同行
10.0
/10
14 幾週前評論

Expedia Group verified review

Our stay at La Mamounia was overall a beautiful experience. The property is stunning, the gardens magical, and the service throughout the hotel warm and attentive. I was also pleasantly surprised with a thoughtful birthday gesture of cake and champagne, which was greatly appreciated. Upon arrival we were initially taken to a room without a balcony, although that was not the category we had booked. However, we were allowed an early check-in, allowed to use that room to shower and within an hour the team moved us to the correct room with a balcony, which was appreciated. Unfortunately, our dinner at Le Marocain on my birthday was not as pleasant. I had specifically requested a table in a smoking area, but we were first offered a table indoors and told I would need to step outside if I wanted to smoke. We were then seated in what appeared to be a small private alcove, only for another couple to be placed immediately beside us, leaving virtually no privacy as we could hear every detail of each other’s conversation. The food was also somewhat underwhelming, and the experience felt rushed. Despite this, La Mamounia remains an iconic and breathtaking place, and overall our stay was memorable ✨
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Ariella
10.0
/10
15 幾週前評論

Hotels.com verified review

Tudo perfeito. Pequena sugestão de adicionar iluminação nos banheiros do quarto hivernage (chuveiro e reservado são muito escuros) e uma cortina ou porta corrediça no espaço do chuveiro.A abertura do chuveiro deixa o banheiro inundado. O piso molhado e o escuro total, seja dia ou seja noite (não há janelas no banheiro), torna o banho de chuveiro um ato de coragem para idosos ou pessoas com alguma dificuldade de locomoção.
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Arianne
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
15 幾週前評論

Hotels.com verified review

Hotel excelente. Equipe gentil e profissional. No check in, não acharam a reserva de um dos nossos 2 quartos. Mas depois de alguns minutos, o problema foi resolvido e a própria equipe nos enviou uma msg desculpando-se pelo equívoco. As dependências do hotel e o jardim dispensam comentários. Superou todas as expectativas. Localização excelente e o serviço de concierge é impecável.
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Frank
icon-與伴侶同行
與伴侶同行
10.0
/10
15 幾週前評論

Expedia Group verified review

Es ist ein Grand Hotel alter Schule: Service steht an erster Stelle, Zimmer, die riesige Parkanlage und das Essen sind einfach grandios
Anastacio
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
16 幾週前評論

Hotels.com verified review

Bom quarto. Equipe impecavel
Tumaini
icon-與兒童同行
與兒童同行
8.0
/10
16 幾週前評論

Expedia Group verified review

Honestly, this was "Average" (3-Star), but it got upgraded a star because of 1-2 service/concierge agents. They did really go above and beyond to help transport luggage left behind from Marrakech to Casablanca, and one who served as a translator when my wife was sick and had the doctor visit us in the room. Otherwise, I find the place to be too conceited about what they think their persona actually is. Four Season, Mandarin, Aman and of course the Royal Mansour - all better options.
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QIU
4.0
/10
17 幾週前評論

Hotels.com verified review

La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
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Sam
icon-與伴侶同行
與伴侶同行
4.0
/10
17 幾週前評論

Hotels.com verified review

La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe.Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings.Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
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Nanzi
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
17 幾週前評論

Hotels.com verified review

Room and service were both nice. The main drawback was that for a room that costed 1,200 per night, breakfast was not even included.
Ariel
10.0
/10
17 幾週前評論

Expedia Group verified review

Top
Eliane
icon-與親友同行 家庭
與親友同行 家庭
8.0
/10
18 幾週前評論

Hotels.com verified review

Hotel lindo, histórico, quarto com vista para um lindo jardim. Atendimento frio e pouco acolhedor, com algumas restrições para o hóspede, tudo muito comercial.
LUIZ
icon-與親友同行 家庭
與親友同行 家庭
10.0
/10
18 幾週前評論

Hotels.com verified review

Comodidades insuperáveis! Magníficas! Equipe de funcionários excelente!
Rory Anthony
icon-商務與休閒 家庭
商務與休閒 家庭
10.0
/10
18 幾週前評論

Expedia Group verified review

Excellent safe hotel with high standards. Only thing to mention were a couple of the reception staff at the Spa and at the Asian restaurant who were a bit unprofessional but the rest amazing. I would also like to praise the reception staff and the amazing concierge team who did everything for our stay to be perfect
Anna-Carin
icon-與伴侶同行
與伴侶同行
10.0
/10
18 幾週前評論

Hotels.com verified review

Jättebra.
trevor noel
10.0
/10
19 幾週前評論

Expedia Group verified review

5 star
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