Front desk and bartender were very friendly and professional. Room and bed were very comfortable. Would definitely stay here again.

We made a reservation fir a suite 4 days before arriving and was told at the time of check in that the room was unavailable. Given a long story about how it was expedias fault and it was nit sent but thats hard to believe that they sisnt have it for 4 days and i was being emailed about my stay daily. We had no choice but to take a smaller room and down grade the stay that we had planned. The manager actwd as though she was doing us a favor by saving us money and giving us another room. Made the best of it because there reallt wasnt any choice.

The hotel has a very good location, it's nice and the service is good, but as for the cleanliness of the room, it was 0 stars. When we arrived, the bathroom floor was wet and covered in dust. The elevator only served one and we had to wait too long. We ended up using the stairs.

Staying at Aloft was a great experience! Staff was very attentive and welcoming and the vibes at the bar on the same floor as the lobby was VERY cool. I’d definitely stay again!

Elevator was slow

Location is great. A walk away from the Georgia aquarium so you don't have to pay for $25 parking there. The hub is also in walking distance That is basically a large food court. The diner of Metro is the best. The food is great. And they have karaoke. The staff was wonderful at Aloft. The atmosphere and lobby are spectacular.

The hotel only had one working elevator. The air conditioning unit blew directly in my face all night. We also stayed in a room that when you opened the door to leave the air unit in the hall blew directly on you as well so you felt like you were walking into a wind storm when you were exiting the room. The bfast pricing was expensive for what it was. I would not stay here again.

My stay was Aug 19-23 and during this time we were moved from one room to another due to the animal urine smell, had a double pending charge meaning the hold against my card, room never completely cleaned, had to ask for towels daily, and last day room never cleaned. We booked through Expedia and Aloft staff acted if they didn't understand how the booking worked. This was a terrible stay and I would not recommend this hotel to anyone.

The lady at the front desk cause it’s not to be excellent. Young lady, she was stand dark and had braids. She is not very friendly seeing not very apologetic when things went wrong. She was not a good representative. What I think the person of Pheng in the hotel should be

I paid for my room and parking on your site. And to get to the hotel and be charged again for parking caused me to have paid over $60 in total is very misleading. Why do you offer the option to pay for parking and breakfast and the hotel not honor that payment.

The pool was dirty

Place was not secured my truck got broken into along with 4 other cars and trucks. And some how no one saw or even noticed it happen.

The Staff was great, the restaurant was great, the only thing negative was one of the elevators wasn't working.

Phone didn’t work Bathroom leaked Bug in bed

We liked the hotel’s proximity to shops, food options, and the aquarium. The staff was great and we all felt very welcome, including our dog.

The hotel itself was good. However. We got absolutely no rest. A few youngsters were so loud and abnoxious from 2-5am. I called the front desk several times and no staff ever answered the phone !!!!! I was pissed

Nice stay for the location. We didn’t have to drive unless we wanted to. Everything was in walking distance or we hopped on a scooter. The beds were very comfortable to say the least. DO NOT waste your money on the breakfast $10/day for one breakfast item is insane 😒. You don’t even get a drink, they do have complimentary coffee. The pool is smaller than it appears online and only one elevator was working which was very annoying.

Great

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Only one elevator was working so it took at least 15 min to go up or down during morning and evening time. Room was not clean properly as you can see dust on night stand. Inconvenient as toilet was behind same door as washroom.coffee in lobby were empty for both day stay and when we told front desk then they started to brew another and it took more than 15 min to serve again