Hotel staffs are very friendly and the service is great.

The absolute finest service I have ever experienced in all of my years! Our stay was so perfect we have booked the hotel for next year. The attention to our needs as well as every detail was far and above any expectation imaginable. Special thanks to Aderina, Massi, Alexandre, and the fabulous Heni! Also I must mention Camille for taking care of us and all of our requests. Finally to Antoni. A true leader, gentleman and consummate professional! They gave us a stay of a lifetime! A true masterpiece on every level! We look forward to our return next year! With pleasure, the Byrum’s. USA

geschichtsträchtiges Haus an bester Lage und mit hervorragendem Service

Tudo perfeito

Estadia maravilhosa. Equipe acolhedora e cortes.

Not what I expected of a Ritz. The property is more like a Marriott in quality but you pay four seasons prices. We left after one night of a 2 night stay and went one block away to the four seasons. Whole different class and experience. The facilities, service, experience. Wow. Day and night. This hotel does not give you the 5 star experience you pay for.

I was really disappointed in this property. The only thing that was excellent were the employees trying to make the stay worthwhile. The Tv did not work properly, The fireplace in the room would have been romantic if it worked. The breakfast offered did not compare to other hotels stayed at, which were much more reasonably priced. The new spa is beautifully appointed. The staff was amazing. They tried to make up for all the shortcomings of the property. Extremely disappointed in the amount paid for the amenities offered

WORST EXPRESSO MACHINE EVER Expensive for what is is

Amazing

Me encanto

Otel pahalı ancak bu bedeli hak etmiyor. Otel bakımsız.En üst katta konakladık oda küf kokuyordu. Böyle bedeli hak etmeyen bir otel.Ancak resepsiyon ve bizi karşılayan ekip güleryüzlü idi.

EXCELENCE TOP HOTEL

清潔で、レマン湖が一望できる部屋がすごくよかった。

Amazing!

Always the best

Hermoso edificio y hermosa vista!

Merci à l’excellence du service surtout au restaurant living room À toute l’équipe à l’écoute et aux petits soins Un immense merci ❤️

Rooms are really small.

Good location,is not worth your money. Deceiving name,old Hotel la paid,just added Ritz Carlton, no one knows where is Ritz,inside is depressing no comparison with beautiful Ritz Carlton around the world. Even not worth 1/4 of price I paid

The hotel bar was closed on Sunday and we were not able to have evening cocktails.