never going back

Most of the staff very nice.

The property was horrific bugs in the rooms. Smoked cigarette burns on comforters that was non-smoking poor customer service they didn’t clean the room. I didn’t make the bed just nasty. I wouldn’t recommend this hotel for my dogs to sleep in.

We were in a big bus and it several families and or couples that had their own rooms reserved they instantly assumed that we all would stay in a few rooms together, not enough towels, pool was not open, roaches everywhere

We reserved rooms for family and one for our driver every room had roaches, dead and alive

I hated it here

Just out right nasty and disgusting

Terrible experience. Front of house staff were positive but then the room wasn't clean. Dirty pillow cases and a roach on the ground. When I asked for a refund, five mins after i arrived, they refused.

There was quite a bit of mold in the bathroom

Hotel is located in a horrible part of town. Cops all around with people pulled over, outside of their vehicles. Homeless people sitting around every where. Random vehicles parked around and in the parking lot, blaring music. My mom and I were on the second floor, once you got off the elevator, it’s was miserably hot. I’m assuming the floor didn’t have air. The room was hot, you would think they would have turned the air on knowing they were renting out the room. The air machine was leaking all over the floor, the soda machines were sold out of everything so when we tried to get our money back, the machine didn’t refund anything. We told the person at the front desk that barely spoke English and all she could say was talk to the manager tomorrow. We asked for our money back on the room or to put us on the first floor because it was too hot on the second floor and the floor of the room was nasty and the bathtub had all kinds of bugs. We changed rooms and all throughout the night we could hear loud noises coming from outside and loud music. I’d rather spend more on a room and have a better experience than save money and worry about your safety all night. We will never stay here again.

I walked into the room (around 11pm) and stepped in something sticky and black on the floor. I went to the front desk and asked me for a mop to clean it. I drove 9 hours that day and did not expect to have to clean my own room. In the morning, I went down for breakfast There was a dead (thankfully) roach by the counter near the food. Someone also tried to steal our car off of the tow dolly overnight.

When we checked in the lobby smelled like crack smoke, the room had dead bed bugs on the wall, the pictures didn’t look nothing like the room. We didn’t stay and wanted a refund , they kept say it’s up to the hotel manager but how is that far when I didn’t stay at your hotel and the service was hobble

On arrival to our room, the door did not properly shut. There were multiple dead water bugs. Lights did not work in room.

This place has cockroaches!! Overly price and there’s a Motel 6 across the street.

It was a good option on a budget

Good for a quick night stay. Booked because it mentioned a pool, but the pool is out of service. The air wasnt as cold, but it was fine for the night. Overall it was a good stay. OH! There is a deposit of $50 USD. Its refundable, but it would have been nice to know

Property was good, but keys didn't work for outside doors after dark so we had to walk around. No Internet until 8pm

Found bugs in the room we had I will not stay at a quality in. Again

I didn't know what to expect because of the area but was very pleased with my stay and the condition of the hotel and my room. There was a loud group of youngsters across the hall up at 2am but I didn't report it.

Great staff clean