Their service is good and comfortable. But they don’t offer water for the second day no matter how many days you stay the hotel. They only offer the first day water.

Very welcoming staff and the concierge provided useful tips on our travel plan. However, the hotel is not that convenient as there is a 10 minute walk to major attractions and the hotel does not feel five star. Expedia told me we will be offered a bottle of wine but we got nothing except one bottle of complimentary water on the first day over our three night stay.

Best stuff in hotel, delivering best services

excellent

Great staff

Tutto perfetto. Ottima colazione. Albergo a 10 minuti dal centro a piedi.

Convenient

The food was fresh and offered a great variety of options

Great hotel, staff were very friendly and helpful. Rooms were a bit tight, but comfortable. Breakfast buffet had a lot of choices. Overall, I highly recommend it.

The service and warmth of the staff was evident from the moment we arrived. The great pool and restaurant were amazing which was great because we had been travelling for weeks and could not muster the strength to go into town.

Liked the service and the facilities .

Really great hotel in the heart of Heraklion. Very convenient to the port and the airport. Staff was very nice and went over and above; we were leaving before breakfast so they made breakfast bags for us and sent us on our way. Highly recommend.

Perfect stay in our way to a cruise

Amazing hotel. Breakfast was spectacular, rooms really nice. Staff amazing and a fab location. Pool is also stunning.

Wonderful place. Would stay here again.

Staff were all so friendly and helpful. The breakfast buffet was delicious with so much choice. The hotel was very clean & the rooms were a little small, but had everything and were also very clean.The pool area was small, but lovely and suited us perfectly. The hotel is located about a 10-15min walk from the city centre and the sites were all accessible by walking, taxi or bus which was perfect for us. We will definitely be back.

Great place to stop in your way to Santorini!

The restaurant was lively as well as the staff.

Magnífico hotel. No está muy lejos del centro. Totálmente renovado. Estuvimos en una habitación executive o business vista a la piscina. Habitacion muy buena, espaciosa y limpia. El hotel tiene una buena piscina, gym y un hamman. El desayuno es estupendo.

Fantastisk oplevelse med et meget højt serviceniveau.