Clean room and bathroom. Common areas also very clean. Staff very friendly and helpful. Very welcoming all round.

A convenience hotel and no more. For us it just happened to be very near a wedding we were attending hence staying there and we paid £185 for a premium room for one night as we like our creature comforts including a decent size bed and mattress for a decent nights sleep. Sadly it didn't happen in our room 124. The bed was tiny, as the relatively nice staff readily agreed, telegraphing our complaint was one of many, many dissatisfied guests. All unnecessary as the room was easily big enough for a larger bed as should befit a premium level room - the cause was the owners being too tight when furnishing. Also the mattress was rock hard, like sleeping on a pavement and the 'bedside table' so called was the size of a postage stamp - wife had phone on her side leaving zero space that had to be remedied by it going on the floor. Tiny bathroom, couldn't stretch arms out and touch both walls in any direction. Poor maintenance too - broken chair in front of dressing table, loo ran water after most flushes needing the handle to be joggled to stop it. Dreadful value for £185 - won't go back.

Rooms are literally small, air conditioner wasn't working properly but staff helped . No laundry service provided.

It’s quite far out of the city centre. First day the pool was out of order but then was working. All a bit dated but stay was on the whole good value for money. Breakfast was nice.

The staff was amazing for our stay, the room was spotless I will definitely coming back again

Very good breakfast

good

Apart from thd issue às to whether breakfast was included, my stay was excellent. Pool, room, servicing. bar ambience location were very good. The breakast experience was oùtstanding. Food was in abundance with good selection. So glad I had the breakfasts. The staff were really good. On the payment for breakfast...this was a difficult challenge. The reception guy was so calm unflustered and professional. Maybe someting needs to be clearer in the process as breakfasts were quitè expensive. Not to detract however...my overall experiencd was very good.

Staff were very nice, Reception and Fitness center, The hotel is in a good location for visiting the area, maybe a bit tired decor but a pleasant stay non the less

Ihg always provide great accommodation with added bonus of spa and pool. What makes Ipswich Ihg so special is the excellence of their staff. All were amazingly helpful and charming. Such a pleasure to receive highest standards of service. Thanks to everyone.

Overall satisfactory. Delicious breakfast and location is good. Near to retail park with plenty redtaurants

Very good, thank you

We had an 'accessible' room which was spacious and well equipped. The premium rooms were much smaller and would have felt a bit cramped. Nice swimming pool but, typically, the hot tub and the steam room weren't operational. Breakfast was good value and excellent quality. Staff were helpful and very friendly. Some annoying noise at night - people talking in corridor, dog yapping, coach idling outside at 7.15am - but that's human beings for you.

Stay and hotel fine , staff very friendly and helpful . Bathroom a little cramped

Friendly staff clean rooms

Very friendly and helpful staff. Easy parking and good breakfast.

Didn't have breakfast or use bar.

Great breakfast

Rooms clean all the staff were very friendly and helpful good food definitely worth the money

Room ok.it took a very ling time to run hot waterin the bathroom sink. No evening restraunt limited menu in the bar. Definatelnot as food as when I arayed oreviouslt Ipaid for breakfast on both days But was not able to eat on the Saturday as I had an early start for an appointment in Kent. Reception offered me a sandwich in a box No offer of a refund.