酒店服务非常贴心，我们需要开水泡茶就送来热水壶、需要热饭就送来微波炉，真的很方便贴心！

good

新開酒店，未營運順暢，連牙膏、牙刷、拖鞋也不提供。比其餘地區W酒店房細，隔音差，開關門、喧嘩聲聲入耳。多次誤嗚：大堂、6樓、9樓，以致深夜房內響起保安警報。 地點方便、近TTC，整體不推薦此酒店。

除了健身房沒有維護和半夜的火警大響讓我從十樓走下一樓後發現是消毒造成火警鈴大響....其他都算可以。

Loved it

I LOVED THIS PLACE AND THE BREAKFAST. I LOVEDDD IT!!

Service was amazing

Staff wee fantastic, warm friendly and helpful. The hotel is lovely, new and clean. Room was spacious, nice seating area as well. Location is fantastic with most of what I needed within walking distance.

Excellent service, 24/7 room service, amazing staff & beautiful room

Great hotel

Very nice, clean hotel. Paid a good amount for a room for one night so it sucked seeing that breakfast AND parking were not included.

Great hotel in the heart of Yorkville — rooms were spacious (although weren't a fan of the doorless bathrooms when travelling with my mother!) and clean. Was a shame that there was only the lobby bar as the only option to eat. Would recommend staying here.

The hotel was undergoing some construction at the time and so the common areas and amenities that we were looking forward to using, and which were part of the reason for us booking this hotel we’re not available. This would’ve been relevant information to have been shared with prior to or upon booking because we would’ve changed our decision and booked somewhere else that was less expensive and with other similar available amenities. Also, the entrance into the hotel was not clear due to the construction and the desk clerks did not look up or greet you as you walked past them in the morning.

Amazing

The room had a bad layout with toilet and shower in separate rooms connected by glass with a sink in the middle of the bedroom. Advertised with a fridge there was no fridge. Hallway outside had terrible odor. The room was so far from the elevator, it was a walk of shame, it seemed to take forever. Mattress was worn out, needed changing . Parking is $75 a night way more than any other hotel in the area. This is a 2.5 star hotel that I would not revisit.

at check in we asked if we could get rooms side by side. the person at reception a filipino gentelman was very rude and did not want to accomodate us.

Todo excelente, muy bonito Hotel, excelente servicio

Room was a bit small for the cost, but enjoyed our stay very much.

Clean room, good customer service, lots to do around, good food and ambience, love everything about the hotel. I can’t wait till the rooftop experience is ready. Will be returning Definitely recommend

From booking a restaurant for almost 2 months, there was a lot of hiccups communication wise that left me feeling very confused. When my frustration was apparent they their best in the capacity they could but overall I don’t think I’ll be coming back anytime soon