Hotel in guter Lage.

Ability to crack windows open is great. Screen over the side of the bathtub is too small. Floor is getting too wet

Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.

Bit shocked with 5 star rating, staff were pleasant enough without being friendly and great, beds uncomfortable, shower poor pressure, toiletries poor quality and food (one breakfast we did do) was inedible, laughably stated French cuisine, don’t let the French know! Stayed in a lot of 5 star and this was no more than what you would expect from a 3 star.

Perfect , clean , the staff very professional

The roooms and furniture are quite dated. Staff were lovely and great location.

The staff was amazing!!!! Great location close right in the middle of the town. You feel like you are back in time. Kids loved it too especially playing pool

Fantastisk service og utmerket plassering. Veldig sentral til alt

Great hotel to study at. A bit away from many of our favourite places we found in the city. Mostly towards the south of the old city. Hotel is nice and rooms are great. Pillows and bed was fine but not too notch. Water pressure weak. In general good and met expectations.

Hotellet lå fint, gåafstand til midtbyen. Hotellet var af ældre dato, men med flotte nye badeværelser, værelset havde en fin størrelse men med en lidt trist indretning og en meget hård seng. Der var oplyst at der var mulighed for parkering, det lå bare 5 minutter fra hotellet, så vi skulle bare aflevere nøglerne så sørgede de for parkering, det var lidt utrygt, men det fungerede super fint, det var nogle fantastiske drenge i receptionen som talte perfekt engelsk, og var utrolige serviceminded. Morgenmaden var fantastisk, men kunne bestille retter fra menukortet, det var virkeligt lækkert.

Location

Staff was exceptional!

Very good location walk to everything excellent staff

Center of the Krakow, close to everything

Hotel is wonderful and in a fabulous location. Very clean, comfortable beds and excellent service. Would highly recommend staying here.

Excellent location, close to everything: old town, train station, nice large quiet room, friendly reception staff accommodated our request for higher floor room; however, room service was not good: for the four nights stand vanity kit was provided only twice, when asked about it staff apologies, promised to bring it, but never did. The carpet floor in the room was not vacuum cleened for at least the last two days of my stay (after I noticed a piece of garbage in the middle of the room and remained there until my checkout. Asked for a hotel concierge recommendation for a barber shop, and he promised to get back to me with recommendations but never did. This is definitely a 5-star hotel service.

Muito próximo à cidade antiga

Fantastic all round. Great service and great hotel

Wonderful hotel in great location and amazing price!

Dejligt ophold på et historisk hotel, der ligger i en rolig gade tæt på den store plads. Værelserne var gode, men resten af hotellet kunne godt tåle en opdatering.