Our room was across from the hospitality suite and that was also rented for the night we stayed there. It turned out to be rented by the Provencal Conservative party. They had an incredibly loud party that started right as we were going to bed. They didn't just contain the party in the suite, they carried it out into the hallway.
I called the desk downstairs to complain. They said they would investigate. The party kept going strong and the front desk never called me back. So, I called them again. This time they told me that the room across from ours was a hospitality suite rented out for the night and there was nothing the staff could do. They offered to move us to another floor. Seeing as we had no choice, we moved. Two staff came up to help us move our luggage. This was in the middle of the night and for some reason, they took us down to the first floor and outside to cross the parking lot, then back in the building. It was not very much light in the lot and I kept tripping over uneven pavement.
In the morning at check out I asked to speak to the manager. The woman at the counter said that she was one of the managers however, when I demanded a full refund, she said that she would have to consult the manager. This took awhile. The real manager finally came out and invited me into her office. She apologized for the problems we incurred. I told her that I thought it was inappropriate to rent out a room across from a hospitality suite. She denied wrong doing