It is hands down one of the cleanest hotels we have ever stayed in. The staff is top-notch, attentive, and respectful. Everything was immaculate. I have stayed in 5-star hotels that don't beat the cleanliness and courtesy of the staff here, they all deserve a raise! I was quite impressed. Check-in and check-out were a breeze. My family and I had a comfortable and enjoyable stay, and I recommend this hotel to anyone looking for accommodations in the Albany area.