Very old hotel, need to be updated especially bathroom, chair in the room so old it had worn out, only good thing is very convenient location

Santa Fe Indian Market and Eldorado go together to make a great vacation for the whole family!

When I got to my room, it was freezing, so I turned the air conditioning up to 72°. It never did heat up… Only cold air was coming out so I turned off the system because it was obviously broke. They said they would bring me up a space heater, but it didn’t show up in a timely manner. I was going to bed. Another time. I was getting ready to take a shower and they said they’d bring up a space heater, but it never showed up so I took a shower without it. I ended up checking out a day early because I didn’t wanna stay in a cold room and I rescheduled my flight to come back home a day early. Still waiting on that refund for the night I didn’t stay.

Meh ! The floor in the room was like a No Tell Motel. Mold in the shower. Mold in the sink drain that smelled awful. The Housekeeping staff were great.

All was good

Great location to the Santa Fe Plaza and shops, as well as fabulous galleries and restaurants. We didn't have the opportunity to enjoy the spa or any of the other amenities, so can't comment on that.

Worst hotel ever. Bad service (racist), amenities are old and broken. Front desk agreed to refund partially but I have to contact Expedia manually even though they said they will handle this. Avoid this hotel

The first morning we were woken up by an 18 wheeler backing into a parking space with beepers on outside our window at 7am for 30 min. After that we were moved to a suite on the top floor with no noise issues. The staff was very accommodating and nice. The property itself is a little bit worn and torn and needs a refresh. The location was amazing and that is basically what we paid for. It is very convenient to the downtown area of Santa Fe. Close to the Plaza.

I booked two rooms… One for myself and one for my niece. My niece said that her roof is leaking. When I checked into my room, it was late on Friday and it was very cold in my room. I turned on the heat but nothing but cold air came out. They said they would send up a space heater, but I just turned off the air conditioning unit and open the door to the hallway so that some warm air could come in. Anyway, I ended up checking out a day early… Just didn’t want to deal with a cold room anymore.

Enjoyed the hotel pool and bar

Close

The Eldorado is right in the heart of historic Santa Fe, so it was great to walk out of the hotel and into all the shops and restaurants. It’s a beautiful hotel with nice rooms and a wonderful rooftop pool with hot tubs. Highly recommend!

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Great property with friendly staff.

The hotel is clean and comfortable, with friendly and caring staff. We often had to ask for help—whether it was directions, finding a fruit market, or replacing our key—and each time we were met with respect and genuine care. The location is great as well, with plenty of interesting places to explore within walking distance.

Thanks for a good time

Beautiful hotel located in a great location. Walkable to all the downtown attractions and restaurants. The staff was all very helpful.

Noise kept me from giving this property a perfect rating. Rooms that overlook the pool are subject to noise pollution from two sources. 1) The pool - and I get it that this is a resort and folks are going to use the pool .... but it is noisy. 2) Apparently the street next to the hotel is used by the local vehicle enthusiasts to show off how loud their vehicles are. On Friday and Saturday nights, don't plan on getting any sound sleep. I'd suggest that the hotel invest in better sound proof windows, and start making larger contributions to the Police benevolent fund.

Great place

Pool was great