櫃臺親切，服務人員和善，飯店房間舒適，早餐豐富好吃，地點交通方便，是一次舒適愉快的住宿

房間還不錯 服務人員的態度良好 但房間內沒有冰箱,網路有點慢電腦還連不上

其他都不错，除了没有冷空调，就比较闷热。

整體飯店及周遭環境不錯，客人陳設簡單乾淨還算舒適，服務人員態度普通，不是很親切也很少笑容。免費早餐內容非常普通。

Jen and Steph went above and beyond to make us feel so welcome. It really felt like a family run hotel. All the staff at the hotel were, helpful, friendly and engaging. Real smiles, real warmth.

Excellent location middle of west hampstead, basic hotel but good, free parking is a massive plus, enough parking spaces available. Close to metropolitan line, super markets and lots of cheap eateries around

Staff lovely and friendly. Good location and parking. Hotel is nicely decorated and clean and tidy. Rooms are small and beds are uncomfortable.

The staff is friendly helpful just as kind as can be. Morning breakfast was outstanding. Very clean facility. Although the rooms are a little small but they met the purpose. I really enjoyed my stay.

Staff were attentive and friendly. Room was clean and fresh. Good location. Breakfast was excellent with attentive staff. Enjoyed my stay.

Ok

Great position and got parking!

T

A good hotel to stay at, it’s very clean, room was lovely, as was the bathroom, nice to be able to have a bath. Plenty of hot water too. The staff were all welcoming, friendly and helpful. Breakfast was very good. Great to have the parking availability. This hotel is in a great location, close to bus/underground/overground train routes. Plenty of good restaurants/cafes in walking distance, plus Sainsburys and Aldi really close. Would definitely recommend, and will stay here again. The

Chambre très mal insonorisée avec autres guests très très bruyants

Clean room and very courteous, friendly staff. Also we enjoyed the full breakfast every morning.

Great, fairly central hotel near buses and tube. Rooms clean, quiet and comfortable, lovely buffet breakfast. Friendly, helpful staff. As an added bonus, free parking in small, non bookable car park. Our second stay.

Free breakfast was yami.

All good

Very helpful friendly staff at front desk rooms small but clean

Yes - all good.