一切都不錯

Doubletree Hilton at Cheltenham is fabulous for family trip where I ever experienced with. The staffs were very helpful for everything even I requested so much to suit for the elderly, such as shower bathroom etc. I would highly recommend the Hilton at Cheltenham for everyone.

Nice stay but room is small

Service is good, room is tidy and comfort and the staffs are helpful. Love to stay again.

Checking in was ok, allocated room 314, went into the room and the smell of damp and mould was awful, I put fan on max and opened the window. After about 45 minutes my chest went really tight, I was coughing a lot. Went straight to reception, and was moved to room 324, still a faint damp smell but better than before. The food in hotel is not as good as before, the new menu lacks real choice. Stayed there many times before, but won’t be returning any time soon. Also be advised there is now a £5 per night car park fee that is not advertised. Went for breakfast 15 after it opened and most of the hot food wasn’t 😢

Camera pulita, hotel sopra la media. Maggiore manutenzione interna necessaria.

Welcoming with great facilities. Lovely outside areas friendly staff

Perfect enough said Thankyou

Loved the welcoming colleagues. Quick repair to lights in room which tripped. Great facilities - pool, jacuzzi etc. We selected half board when booking and so glad we did great menu choice, not over priced and the dinner was a high quality. Great service during our meal. Brilliant breakfast and wide range of food options. Overall a fantastic stay and would definitely recommend and look to stay over again in the future.

A well located hotel in a very pleasant setting with extensive gardens at the rear with woods and golf course beyond. The public rooms were attractive and the staff were excellent, especially in the bar and restaurant. Plenty of parking spaces onsite. Breakfast was as good as expected held in a large attractive room overlooking the rear. The bedroom was in a more 'modern' wing to the side, facing the green space to the rear. Fine, but the decor requires updating. There was some noise from the floor above. but then one cannot account for other guests!

Room great size nice view of garden internal paint to skirting’s all chipped off bathroom ceiling flaky paint dead flies splatted on ceiling main room other than that great Breakfast great

Highlights: ​Service & Staff: Staff members were attentive, friendly, and provided high-quality service. Housekeeping provided exceptional service by preparing special room decorations to acknowledge an anniversary celebration. ​Dining & Location: The hotel features a desirable location and offers a varied breakfast selection. ​Pool: The swimming pool facility met expectations. ​Areas for Improvement: ​Spa Facilities: Overall spa amenities are somewhat limited. While the sauna performed well, its capacity is small. The Jacuzzi was good once it started working. The steam room quality fell short of guest expectations.

The toilet is too high, which is very unfriendly to people under 1.75 metres, and they can't even step on the ground. The sewer is too slow to drain. After taking a shower for a while, the water is almost waterproof.

Our experience was great. a relaxing and enjoyable stay. The room was the highlight: Air conditioned, large bed with feather pillows and duvet. Very comfortable. Bathroom very clean and modern.

The room I booked wasant the room I was given it shown a massive room in the pics when got there had a tiny actic room

Hotellissa näkyy käyttöikä.

It was fine

Very small rooms. Not worth for money charged.

Check in was relatively poor, hotel journey from car park involved a number of stairs etc. AC in room excellent, but position of TV on wall made it difficult to watch and desk was cramped in corner, needs better layout.

On arrival the check-in process was straightforward. My room was ready before 3pm, but I soon discovered that the ac wasn’t working. The reception staff were very helpful, they explained that there had been a power cut earlier in the day, which may have been the reason why it wasn’t working, however, within half an hour of reporting it, the ac was working working again. I was disappointed that there was no fridge in my room, and minimal coffee packets. It was a lot of money to pay for one night without these facilities.